APCO
How To Protect Scheduled Time Off
May 12, 2022It is no secret that the long shifts required of public safety telecommunicators can cause challenges for relationships, activities and self-care outside of work. In a recent survey of California telecommunicators, participants shared that the heart of the issue was that frequently their scheduled time off was not honored, which worsened multiple areas of work-life balance.
Read full articleSilent Key: Todd A. Austin
May 12, 2022Todd A. Austin of Burbank, California, an APCO member and emergency communications center manager for the Los Angeles Police Department…
Read full articleAPCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children
April 29, 2022APCO International is seeking comments for the revision of APCO candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children in its second public review and comment period ending May 29, 2022.
Read full articleCharleston County Consolidated 911 Center Receives APCO Agency Training Program Certification
April 25, 2022Charleston County Consolidated 911 Center, SC, has received Agency Training Program Certification, a Project 33® initiative, from APCO.
Read full articleSilent Key: Stephanie A. Kulowiec
April 22, 2022Brookfield Police Department public safety telecommunicator Stephanie A. Kulowiec of Brookfield, Connecticut, passed away on Sunday, April 17. Kulowiec was…
Read full articleStanislaus Regional 9-1-1 Receives APCO Agency Training Program Certification
March 24, 2022Stanislaus Regional 9-1-1, CA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleAPCO International Announces New Chief Technology Officer
March 14, 2022APCO International today announced that Mel Maier, former Commander of the Emergency Communications and Operations Division of the Oakland County (MI) Sheriff’s Office, will be joining APCO as its new Chief Technology Officer (CTO).
Read full articleAPCO Seeks Comments on Candidate American National Standard for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS)
March 11, 2022APCO International is seeking comments for the candidate American National Standard (ANS) for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS).
Read full articleRediscover the Human Beneath the Headset
March 10, 2022In my opinion, a compassionate telecommunicator is a solid foundation for an effective one. And the sooner we can each rediscover what makes us all the same deep down, the sooner we can grasp that we aren’t really that different from our callers.
Read full articleFour Steps to a Successful FCC License
March 10, 2022The FCC requires you to have a license to operate a radio station. Much like your driver’s license to operate a motor vehicle, if you fail to keep your station license active and up to date with the most current information then you may get into trouble and lose your operating privileges.
Read full article