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APCO

How To Protect Scheduled Time Off

May 12, 2022

It is no secret that the long shifts required of public safety telecommunicators can cause challenges for relationships, activities and self-care outside of work. In a recent survey of California telecommunicators, participants shared that the heart of the issue was that frequently their scheduled time off was not honored, which worsened multiple areas of work-life balance.

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APCO

Silent Key: Todd A. Austin

May 12, 2022

Todd A. Austin of Burbank, California, an APCO member and emergency communications center manager for the Los Angeles Police Department…

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Industry

APCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children

April 29, 2022

APCO International is seeking comments for the revision of APCO candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children in its second public review and comment period ending May 29, 2022.

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APCO

Charleston County Consolidated 911 Center Receives APCO Agency Training Program Certification

April 25, 2022

Charleston County Consolidated 911 Center, SC, has received Agency Training Program Certification, a Project 33® initiative, from APCO.

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APCO

Silent Key: Stephanie A. Kulowiec

April 22, 2022

Brookfield Police Department public safety telecommunicator Stephanie A. Kulowiec of Brookfield, Connecticut, passed away on Sunday, April 17. Kulowiec was…

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APCO

Stanislaus Regional 9-1-1 Receives APCO Agency Training Program Certification

March 24, 2022

Stanislaus Regional 9-1-1, CA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. 

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APCO

APCO International Announces New Chief Technology Officer

March 14, 2022

APCO International today announced that Mel Maier, former Commander of the Emergency Communications and Operations Division of the Oakland County (MI) Sheriff’s Office, will be joining APCO as its new Chief Technology Officer (CTO).

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APCO

APCO Seeks Comments on Candidate American National Standard for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS)

March 11, 2022

APCO International is seeking comments for the candidate American National Standard (ANS) for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS).

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APCO

Rediscover the Human Beneath the Headset

March 10, 2022

In my opinion, a compassionate telecommunicator is a solid foundation for an effective one. And the sooner we can each rediscover what makes us all the same deep down, the sooner we can grasp that we aren’t really that different from our callers.

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APCO

Four Steps to a Successful FCC License

March 10, 2022

The FCC requires you to have a license to operate a radio station. Much like your driver’s license to operate a motor vehicle, if you fail to keep your station license active and up to date with the most current information then you may get into trouble and lose your operating privileges.

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