APCO
What’s in Your Backpack? Emotional Survival for the 9-1-1 Professional
August 19, 2021The two major types of stress we battle that can lead to PTSD are critical incident stress and cumulative and chronic stress. To overcome stress, we need to pack our backpacks with tools to succeed.
Read full articleWhy Is It So Hard? Perspective on Tough Topics in Your Center
August 19, 2021The course was designed to discuss why some topics inside emergency communications are so tough to talk about, as well as why these topics become hurdles, and provided information on ways to the “tough stuff.”
Read full articleAPCO 2021: Second General Business Session
August 17, 2021Acting during APCO’s 2021’s Second General Business Session on Tuesday, association members passed a constitutional amendment, witnessed the elevation of the new APCO Executive Committee and heard briefings on the state of the association and on the federal outlook for public safety communications.
Read full articleThe Internet of Things is Happening: How Will it Affect ECCs
August 17, 2021Based on the discussion at this session, the question of how IoT will affect ECCs is very much an open one.
Read full articleThe Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
August 17, 2021APCO’s Chief Counsel Jeff Cohen led a discussion with a panel of 9-1-1 directors on the impact of evolving technology in the emergency communications center.
Read full articleImplicit Bias: What You Don’t Know Can Hurt You
August 17, 2021In this engaging session by Kimberly Mill, Ph.D., the topic of bias was discussed in depth. The presentation started with defining the differences between implicit and explicit biases and had audience members providing descriptions of both.
Read full articleBack to the Future: What Will the PSAP of 2030 Look Like?
August 17, 2021Chris Carver, Cody Post and Buck Mims joined forces to tackle the question of what the PSAP of 2030 will really look like. We don’t often think about what’s to come because we focus on what must be accomplished now.
Read full articleAPCO 2021: Distinguished Achievers Breakfast
August 17, 2021APCO 2021’s Distinguished Achievers Breakfast recognized APCO members and contributors on Tuesday, and the audience in San Antonio heard the inspiring keynote address by a champion adventure racer about overcoming obstacles and taking charge of change in life and work.
Read full articleNon-Traditional Roundtable: 10 + 1 Year Anniversary
August 16, 2021The “Non-Traditional Roundtable: 10 + 1 Year Anniversary” session on Monday brought together public safety communications professionals from universities, health care, capital police and airports.
Read full articleThe Path You Were Destined For
August 16, 2021We all remember the first time we sat down at a console. We remember the feeling (or at least I…
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