APCO
APCO 2021: Opening General Session
August 16, 2021The Opening General Session at APCO 2021 featured a summary of the state of public safety communications, awards for technical and operational public safety communications staff and teams, and a motivational talk by the commander of forces that captured Saddam Hussein and killed Osama Bin Laden.
Read full articleHealth and Wellness for a Communications Center
August 16, 2021During this session, Anessa Westmoreland and Megan Etheridge discussed stress, burnout, peer support, stigma and self-care.
Read full articleAPCO’s Government Relations Team Provides Advocacy Updates
August 16, 2021APCO’s Chief Counsel Jeff Cohen provided updates on APCO’s top advocacy priorities in the Presentation Theater while Senior Counsel Mark Reddish gave an overview of APCO’s top legislative and regulatory topics in a professional development session in the Cutting Edge track.
Read full articleRemote ECC Operations – A Real World Deployment
August 16, 2021APCO’s Chief Technology Officer, Jay English, discussed how emergency communications centers were able to provide remote call taking and dispatching services during the COVID-19 pandemic.
Read full articleAI—Friend or Foe of Public Safety?
August 16, 2021This session made a compelling argument for the integration of Assistive AI into the ECC.
Read full articleAPCO 2021: First General Business Session
August 15, 2021The First General Business Session concluded the first day of APCO’s 87th annual conference & expo, APCO 2021, in San Antonio, Texas.
Read full articleSuper Sleuthing in Dispatch
August 15, 2021The “Super Sleuthing in Dispatch” session presented by Zachary Dykes had two objectives: To share free, online resources available to those searching for information not typically available in the ECC; and to provide an outlet for attendees to exchange information beyond that covered in the presentation.
Read full articleNashville Christmas Bombing: Lessons Learned
August 15, 2021In his presentation, Stephen P. Martini summarized the impact to his department from the explosion Christmas morning in Nashville and in subsequent days, the challenges they faced and worked to overcome, and the continuity conversations they are engaged in for the future.
Read full articlePathways to Leadership: APCO’s Registered Public Safety Leadership Program
August 15, 2021The RPL program was the first of its kind in the industry, and the class was hosted to give further information on the program, the overall concept of the courses, the training provided within those courses, and the commitment expectation for students.
Read full articleMentoring Tomorrows 9-1-1 Leaders
August 15, 2021This session was created after working to overhaul their center and its views on training the next level of dispatchers to someday be the next supervisors of their center.
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