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APCO

Creating Change in Dispatch: Motivational Interviewing for 9-1-1 Leaders

August 15, 2021

Stephen James Johnson led an engaging afternoon presentation on change management using the technique of motivational interviewing.

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APCO

San Antonio Hosts APCO 2021

August 9, 2021

Located in south-central Texas, where Interstate 10 meets Interstate 35, San Antonio is a city of 1.5 million, rich with history and culture. The popular tourist destination in Bexar (pronounced “bear”) County offers various restaurants, shops, amusement parks, live music, theater and outdoor activities.

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APCO

APCO Membership to Consider a Bylaws Amendment

August 6, 2021

At the 2021 Membership Quorum, the voting membership of APCO International will consider a proposal that adds Chapter offices of Treasurer and Secretary to a list of leadership positions within APCO that may only be held by voting-eligible members.

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APCO

APCO Congratulates the Recent Graduates of the Certified Public-Safety Executive Program

August 6, 2021

APCO International is pleased to announce that the following individuals have earned the Certified Public-Safety Executive (CPE) designation following completion of the culminating course, a two-week capstone seminar at APCO headquarters in Daytona Beach, Florida.

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APCO

#TeammatesInAction: Kimberley McCarty, Montgomery County Sheriffs Office, Texas

August 5, 2021

On July 5, 2021 at 14:01, Telecommunicator Kimberley McCarty received a 9-1-1 text call from a subject who only texted in Spanish.

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APCO

Promoting Collaboration: Telecommunicators and Field Responders

July 23, 2021

As our small, law enforcement-run agency expanded in rural South Dakota, we wanted to maintain our connection to field responders with whom we interacted daily.

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APCO

APCO Introduces New Course: Diversity, Equity and Inclusion in the ECC

July 13, 2021

APCO announced the introduction of the Institute’s newest course for emergency communications center (ECC) professionals – Diversity, Equity and Inclusion (DEI) in the ECC.

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APCO

Are We Leaders of Our Field?

July 13, 2021

Public safety employees (law enforcement, fire, EMS and communications) have always been held to a higher standard. That statement is more evident today than in the past.

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APCO

APCO Congratulates the Recent Graduates of the Certified Public-Safety Executive Program

July 8, 2021

APCO International is pleased to announce that the following individuals have earned the Certified Public-Safety Executive (CPE) designation following completion of the culminating course, a two-week capstone seminar at APCO headquarters in Daytona Beach, Florida.

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APCO

APCO Welcomes Introduction of Important Wellness Legislation, the PROTECT 9-1-1 Act

July 1, 2021

Today, U.S. Representatives Robin Kelly (D-IL), Norma Torres (D-CA), Brian Fitzpatrick (R-PA), and Peter Meijer (R-MI) introduced the Providing Resources and Occupational Training for Emotional Crisis and Trauma in 9-1-1 Act, or the ‘‘PROTECT 9-1-1 Act.”

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