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Industry

Post Falls, Idaho, PD Celebrates NPSTW

April 13, 2011

The Post Falls Police Department will celebrate National Public Safety Telecommunications Week on April 10-16 to honor their Emergency Communications…

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Product & Service Announcements

Idaho Recognizes Public Safety Telecommunicators

April 13, 2011

Governor C.L. “Butch” Otter has proclaimed the week of April 11-17 as Public Safety Telecommunicator Week in honor of the…

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Industry

DHS Office of Emergency Communications Releases ‘A Practical Guide to Narrowbanding’

April 13, 2011

To assist the Nation’s public safety community and government officials in meeting the narrowband mandate, the US Department of Homeland…

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Operations

LESA Meets, Exceeds Call Answering Performance Goal

April 13, 2011

Tacoma, Wash. (April 11, 2011): After three years of focused and steady improvement, the Law Enforcement Support Agency (LESA) concluded…

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Industry

Mark Brady Makes His Mark as PIO

April 7, 2011

Throughout his 33 years with his agency, Mark Brady, public relations manager and public information officer for the Prince George’s County (Md.) Fire/EMS, has served his community well — as fire dispatcher for 17 years and now as the liaison between the department and the public.

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Industry

Life Inside Aurora’s (Colo.) 9-1-1 Call Center

April 7, 2011

Aurora, Colo. — Clayton Velarde might never see the people on the other end of the line, or know what happens to them when the call ends. But every day, he bears the responsibility of helping the strangers that dial 9-1-1.

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Industry

Aurora, Colo., 9-1-1 Call Center Wins National Award

April 7, 2011

Aurora, Colo. — Aurora’s 9-1-1 Call Center is in a league of its own. The call center on Tuesday received the “2010 Outstanding 9-1-1 Call Center” award out of more than 8,000 call centers in the nation. The award was presented by the E9-1-1 Institute to a few call center staff members at an awards gala in Washington, D.C.

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Industry

Slain Officer’s Family Sues County, 911 Administrators

April 6, 2011

An attorney for the estate of slain Pittsburgh police Officer Eric Kelly sued Allegheny County and administrators of the 911 system yesterday, the two-year anniversary of the shootings that killed three officers in Stanton Heights.

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Industry

Munhall, Pa., Seeks 911 Monies

April 6, 2011

Munhall, Pa. — Munhall officials once again are trying to get back money residents pay toward Allegheny County 9-1-1 because the borough has its own dispatch system. Borough solicitor Greg Evashavik has sent a letter to the county requesting the funds be paid back from the last several years.

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Industry

SLC May Lose Homeland Security Funds

April 6, 2011

Salt Lake City may not be considered a top terrorist target, but it has benefited in the past from federal grants meant to help Utah’s capital city prepare for the worst. But Congress may dial back the number of cities that get the funds, leaving only the nation’s biggest metropolitan areas in the mix.

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