Industry
A High-Tech EOC on Wheels
February 24, 2010An interview with Frisco (Texas) Fire Department Chief Mack Borchardt and Assistant Chief Paul Siebert about the state-of-the-art communications technology used in its new command and communications vehicle.
Read full articleBlount Co. (Tenn.) 9-1-1’s Text-A-Tip Program
February 11, 2010Blount Co. (Tenn.) 9-1-1 Comm Center deploys Text-A-Tip program in local schools. Story includes an interview with Assistant Director Donna Overstreet about implementation and deployment.
Read full article9-1-1 Call of Duty
February 1, 2010Hamilton Co., Ohio, telecommunicators got to great lengths to help a soldier abroad after his friend called 9-1-1 concerned.
Read full articleHialeah, Fla., Gets New Center & CAD Upgrade
February 1, 2010In October 2009, all this changed when the nearly 50 police and fire dispatchers and calltakers the City of Hialeah, Fla., merged into the city’s new comm center. Today, cross-trained on a new computer-aided dispatch (CAD) system, telecommunicators serve Hialeah’s citizens from a high-tech facility.
Read full articleTraining Requirements for 9-1-1
January 15, 2010On the Thursday, Jan. 7, edition of The Today Show, NBC aired a story all APCO members and public safety telecommunicators should be aware of: “911 Emergency: Are Operators Ready for Your Call?” In this story, Jeff Rossen reported on a three-month investigation into the lack of national training standards for 9-1-1.
Read full articleCongress Called to Take Action
January 15, 2010A 700 MHz public safety nationwide broadband wireless network supporting both broadband voice and data will enhance interoperability in public safety emergencies requiring a multi-jurisdictional response. The September 2009 Draft of the National Broadband Plan calls for an eventual converged broadband voice and data network for public safety as a strategic goal.
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