Industry
DeSoto County (Miss.) 9-1-1 Board Lauds Glitch-free Dispatch in Flood
October 3, 2014The DeSoto County (Miss.) Emergency 9-1-1 District Commission approved a tentative fiscal 2015 budget and noted flawless first-response dispatch and communications service during a Sept. 11 storm and flooding.
Read full articleFranklin County (Maine) Approves Tax Money for Communications Study
September 26, 2014This would be the first comprehensive study of the county, where terrain varies from mountains, hills and valleys and causes problems with radio communications.
Read full articleSystem Glitch Delays Some 911 Calls in Erie County (Penn.)
September 19, 2014“The most important thing is that, when a caller calls 9-1-1, they get an answer,” said a Verizon spokesperson.
Read full article9-1-1 System Adds Automated Message to Discourage Hang-Ups
September 12, 2014Emergency call takers are hoping that a new automated message on the Colorado Springs 911 system will keep callers on the line when they do not receive an immediate response.
Read full articleE-911 Communications Equipment Pact OK’d
September 12, 2014Stephens County will buy about $1.37 million worth of new equipment for the E-911 department.
Read full articleSilent Key: Larry Britton
September 11, 2014It is with great sadness that we inform you of the passing of Charleston County’s Radio Systems Manager Larry Britton Tuesday.
Read full articleAsnuntuck Community College Launches Public Safety Dispatch Program
September 9, 2014Asnuntuck Community College (ACC) has launched the Public Safety Dispatch & Continuing Dispatch Education (PSD & CDE) Program to ultimately yield a large pool of professionals in Connecticut with expertise in this area of public safety telecommunications.
Read full articleWaterville (Maine) Steps Up Dispatcher Training for Missing Children
August 27, 2014Dispatchers are now being given lists of specific questions to ask at the first report of a disappearance to get investigators on the right track earlier than in the past.
Read full articleTraining to Cap 9-1-1 Merger in Pittsburgh & Allegheny County (Pa.)
August 27, 2014Dispatchers will start training next week to answer calls countywide. The dispatch center has two phone banks with separate dispatchers for calls from the city and calls from the rest of the county.
Read full articleNaples (Fla.) to Consider Joining Area Agencies in Switch to Closest-Unit Emergency Response
August 22, 2014The staff report envisions a situation in which neighboring departments will come into the city more often than city units will go into them. That could lead to those neighboring departments seeking money from Naples to cover the costs.
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