Industry
Salt Lake (Utah) County Council Lines Up Behind Unified 9-1-1 System
August 21, 2014An interlocal agreement has been reached between Salt Lake City, which operates off one dispatch platform, and the trustees of Valley Emergency Communications Center (VECC).
Read full articleE-9-1-1 Equipment Upgrade to Cost $1.524M in Stephens County (Ga.)
August 21, 2014The last time the topic of bids for equipment and infrastructure went before the commission for consideration, county officials tabled discussion of the matter.
Read full articleMorton (N.D.) Eyes Merging Dispatchers with Burleigh System
August 21, 2014The concept would go back to the Mandan-Morton advisory board after they receive comments from the Bismarck area entities. If interest is strong, the proposal will move to the Morton County Commission.
Read full articleCity of Richmond (Va.) Uses Technology to Locate Stolen Fire Truck
August 13, 2014Quick thinking from the CAD Core team allowed authorities to track and locate the missing apparatus.
Read full articleCode for America Creates App to Map 9-1-1 Calls in Long Beach (Calif.)
July 31, 2014The nonprofit group is working with the city on an app that will collect information to examine how often and why the city responds to some addresses over others.
Read full articleOxford County (Maine) Telecommunicator Workstations Getting a Comfort Upgrade
July 31, 2014The payoff, according to dispatcher Beverly Stevens, is the advantage in concentration–standing helps blood flow and keeps the mind active.
Read full article9-1-1 Center Short on Dispatchers
July 25, 2014With a shortage of dispatchers and high turnover rates in those positions, we look in on a training class, talk to the instructor and some of the trainees about the difficulties and stress of being a 9-1-1 dispatcher.
Read full article9-1-1 Panel is Hopeful Reboot is Answer
July 2, 2014Dealing with an aging console system within a dispatch center is difficult, especially when there’s no good time to make repairs.
Read full articleUshering 9-1-1 into the Modern Era
July 2, 2014As mobile phones become more popular, text-to-9-1-1 systems are a must. Now dispatch centers have to deal with the inevitable conversion.
Read full articleElgin (Ill.) Considers 911-Twitter Combo
June 26, 2014New World Systems, a Michigan-based company, is developing a way to tweet 911 calls about traffic accidents via the police department’s Twitter account.
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