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Industry

Survey of 9-1-1 Dispatchers Finds Many Indoor Callers Cannot Be Located on Wireless Phones

April 29, 2014

The survey results and more than 200 powerful personal stories of the challenges in locating wireless callers are being submitted to the Federal Communications Commission (FCC).

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APCO

Liberty County (Ga.) Public Safety Communications Center Implements APCO EMD

April 25, 2014

Residents in Hinesville, Ga., now have the added strength of the APCO Institute’s Emergency Medical Dispatch (EMD) behind their 9-1-1 call center.

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Industry

Calhoun County (W.Va.) E-911 Implements APCO EMD

April 25, 2014

The APCO Institute EMD Program, based on EMD guide cards and software, is a systematic way to manage emergency medical service (EMS) resources in an organized and effective manner.

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Industry

Uncertainty Over 9-1-1 Text Messaging in Pennsylvania

April 25, 2014

The Federal Communications Commission wants wireless companies to provide customers the capability to text emergency messages to 9-1-1 centers by the end of the year,centers won’t be able to receive those messages without expensive upgrades, yet Pennsylvania officials said the state has an outdated, “horse and buggy” system for paying 9-1-1 costs.

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Technology

NIST Investigation of Joplin, Mo., Tornado Details Proposed Measures for Saving Lives and Property

April 3, 2014

Nationally accepted standards for building design and construction, public shelters and emergency communications can significantly reduce deaths and the steep economic costs of property damage caused by tornadoes.

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Industry

Richmond (Va.) Consolidates City Emergency Communications

March 25, 2014

Creation of a stand-alone city agency called the Department of Emergency Communication would handle police, fire and ambulance calls.

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Industry

Texas Boy Honored as 9-1-1 Hero

March 21, 2014

A Corpus Christi boy who called 9-1-1 in a fatal incident meets victim’s family for first time.

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Product & Service Announcements

Troup County E-9-1-1 Modernizes Mapping Application

March 17, 2014

Troup County E-911 receives over 250,000 calls annually.

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Industry

9-1-1 Telecommunicator Helps Father Deliver Baby

March 6, 2014

Calltaker Brodie Lefebvre took the call shortly after 9:30 a.m. and talked the father through the delivery.

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Product & Service Announcements

Zetron Exceeds 2 Million Hours of P25 CSSI-based Operation

March 5, 2014

Zetron has announced that implementations of its Advanced Communications (AcomEVO) system have logged more than 2 million hours of successful operation

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