Operations
Coast Guard Vessel Transaction
April 30, 2010The Coast Guard Vessel registration Nlets transaction provides access to boat registration information via U.S. Coast Guard Vessel Number.
Read full articleInternational Fuel Tax Association (IFTA) Transaction
April 16, 2010The Nlets IFTA transaction identifies companies severely delinquent in paying their fuel taxes.
Read full article10 Nlets Data Sets You Need to Know About
April 2, 2010This series covers transactions for 10 of the 100 data sets from the Nlets network.
Read full articleMishandled 9-1-1 Calls
April 1, 2010Today’s 9-1-1 comm centers must learn to deal with public scrutiny in a world with 24-hour media. Article includes tips to prevent call mishandling and manage the investigation during such incidents.
Read full articleAnonymous Calls
April 1, 2010Implications of U.S. Supreme Court rulings, including Alabama v. White, Florida v. J.L. and Terry v. Ohio,for dispatchers and their communications with law enforcement.
Read full articleTarmac Delays & Public Safety
March 1, 2010At the end of April 2010, the Passenger Bill of Rights will go into effect, creating the potential for telecommunicators to receive wireless 9-1-1 calls from airline passengers stranded on the Tarmac.
Read full articleYour Own Emergency
March 1, 20109-1-1 Telecommunicators are a special breed. They are trained to be the voice at the end of the phone that remains calm, cool and professional no matter what the call. But what happens when a call comes in that personally affects them? For two telecommunicators, that’s exactly what happened.
Read full articleMaking New-Age Plans
March 1, 2010In 2008, the North Charleston (S.C.) Fire Dept. implemented a mobile digital pre-plan system and a dispatching and mapping program. The technology has made a major difference in how the agency responds to emergencies.
Read full articleTapping into Federal Funds: Your Ultimate Grant Resource
March 1, 2010Public safety communications centers hoping to improve infrastructure, upgrade equipment or add staff need access to funding outside the usual…
Read full articleBlount Co. (Tenn.) 9-1-1’s Text-A-Tip Program
February 11, 2010Blount Co. (Tenn.) 9-1-1 Comm Center deploys Text-A-Tip program in local schools. Story includes an interview with Assistant Director Donna Overstreet about implementation and deployment.
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