Operations
Life Skills: The Risks and Benefits of Drinking Coffee
March 20, 2014If you are among the 108 million Americans who drink coffee daily, are you aware of the health benefits and risks of your chosen beverage?
Read full articleInnovative “Automatic Aid” in Collier County (Fla.) Emergency Response
March 17, 2014The Sheriff’s Office 9-1-1 Center dispatches the closest available appropriate station, vehicle(s) and personnel to the incident location, regardless of the jurisdiction borders of the eight other fire districts.
Read full articleSteuben County (Ind.) Official Denies 9-1-1 Center Crisis
March 11, 2014Steuben County law enforcement wants control of the county’s 9-1-1 call center delegated to the sheriff’s department.
Read full article“Tapping” Method Helps Telecommunicator Find Caller
March 4, 2014Jon Lewis was trained to use the tapping system when he couldn’t hear a caller on the line, but never used it until now.
Read full articleColorado Telecommunicator Honored for 34 Years of Service
February 25, 2014A lot has changed since Eva Steadman started her career, when 9-1-1 calls were jotted down on 3-by-5 cards and filed by hand.
Read full articleLife Skills: Skipping Breakfast—Not a Good Choice!
February 20, 2014Do you regularly skip breakfast to save time, calories or to get a few more minutes of sleep? Then you are doing more damage to your body than you think.
Read full articleBoy Makes 9-1-1 Call That Saves Sister
February 18, 2014Jaequon Santos of South Pasadena, Calif. was honored by the South Pasadena Police Department for his quick response.
Read full articleCase Study: BayRICS and BayWEB
February 12, 2014In the San Francisco Bay Area, a unique partnership between private business and regional public safety offices allows for a collaborative solution to network creation.
Read full articleFor Telecommunicators, No One Calls to Chat
February 11, 2014For Teresa Griffitts, a Corona (Cailf.) 9-1-1 telecommunicator, there are new calls to take and no time to look back.
Read full articleLife Skills: Lose Weight Without Dieting
January 22, 2014There aren’t too many people in this country who wouldn’t love to lose ten pounds or more—especially after the holidays! Unfortunately diets don’t work for everyone
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