Operations
Dispatcher Keeps Girl Calm During Home Robbery
March 22, 2013Veteran police dispatcher kept young girl safe during home invasion.
Read full articleSpeedway Police and Fire Communications Implements APCO EMD
March 22, 2013Alexandria, VA – Residents in Speedway, Ind., now have the added strength of APCO Institute Emergency Medical Dispatch behind their…
Read full articleCarroll County Emergency 9-1-1 Center Implements APCO EMD
March 22, 2013Alexandria, VA – Residents in Delphi, Ind., now have the added strength of APCO Institute Emergency Medical Dispatch behind their…
Read full articleUPDATED BULLETIN-TDoS Attacks
March 15, 2013As part of a coordinated federal response to Telephony Denial of Service (TDoS) attacks, APCO International is sharing the following…
Read full articleSetting Goals
February 17, 2013Looking back over my career — heck my life even — I would have done so much differently. But of…
Read full articleWho’s Watching? Mentors & Mentees
January 14, 2013As I’ve mentioned in several of my past articles, I have been in public safety communications for just over 20…
Read full articleWho Is Watching You?
December 20, 2012What we often forget is that, while we’re watching everything that goes on around us, someone is watching us.
Read full articleDiscretionary Actions, Such as the Decisions of Dispatchers, Not a Basis for Liability under Tennessee Law
November 16, 2012Below is a link to an October 26 opinion of the Tennessee Court of Appeals at Nashville in the case…
Read full articleNationwide New Zealand CAD
September 11, 2012On Feb. 22, 2011, a devastating 6.3 magnitude earthquake struck the South Island of New Zealand only 5 km deep and almost directly under the city of Christchurch.
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Lose the Bad Attitude
October 17, 2012Do you still love your job? Do you still look forward to what your day may bring you when you…
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