Resources
National 911 Program Presents Free “State of 911” Webinar Event June 21
May 26, 2016State and local 9-1-1 professionals, federal agency representatives and other 9-1-1 stakeholders will participate in a “State of 911” Webinar, followed by a question and answer session, presented by the National 911 Program, Tuesday, June 21 from 12-1 p.m. Eastern Time.
Read full articleNational 911 Program Presents Free “State of 911” Webinar Event April 12
March 23, 2016State and local 9-1-1 professionals, federal agency representatives and other 9-1-1 stakeholders will participate in a “State of 911” webinar and question and answer session, presented by the National 911 Program, Tuesday, April 12, from 12-1 p.m. EST.
Read full articleNational 911 Program Presents Free “State of 911” Webinar Event December 15
November 19, 2015State and local 911 professionals, Federal agency representatives and other 911 stakeholders will participate in a “State of 911” webinar and question and answer session, presented by the National 911 Program, Tuesday, December 15th from 12-1 p.m. Eastern Time.
Read full articleInteroperability: Key Challenges & Opportunities Posed by Modern Communications Technology
April 16, 2015In today’s hyper-connected world, data exchange between consumer devices is nearly instantaneous and frequently taken for granted.
Read full articleEmpowering First Responders Through Mobility
March 11, 2015Event Date: Tuesday, March 31, 2015 at 2 p.m. Eastern/11 a.m. Pacific – Learn how Mobile Responder can empower your public safety agency.
Read full articleTechnical Digest: P25 Implementation – Case Studies and Best Practices
January 5, 2015APCO’s Project 25 suite of standards was first proposed more than 25 years ago. Today, the challenges of maintaining the interoperability are more complex than ever as agencies across the country grapple with the migration from analog to digital equipment, the implementation of broadband LTE networks, the introduction of public safety smartphone apps and other advances in technology put forth on a nearly daily basis. Learn more in this exclusive Technical Digest.
Read full articleNational Cyber Security Awareness Month 2014: Guidance for Public Safety Communications Professionals
October 27, 2014October is National Cyber Security Awareness Month and is intended to remind everyone to be vigilant and safeguard their networks and the information passed over their networks.
Read full articleLife Skills: Foods to Avoid Eating Late at Night
September 19, 2014Even if you’re just off the late night shift and extremely hungry, you should be aware of certain foods that should be avoided before going to sleep.
Read full articleFinding a Solution to 9-1-1 Frequent Fliers
April 24, 2014Officials in Chesapeake (Va.) are testing a plan to reduce habitual callers to 9-1-1 who are not in an emergency medical crisis.
Read full articlePublic Safety Quality Assurance Best Practices and Tools
March 25, 2014It is crucial to monitor the quality of emergency communications to reduce problems, limit liability and improve performance. The goal with Quality Assurance (QA/QI) is to objectively evaluate telecommunicator call processing and the ability to navigate through CAD and mapping systems.
Read full article