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Technology

Wireless Device Challenges

June 13, 2011

9-1-1 technologies have evolved immensely, and the technology continues to develop faster than PSAPs can implement changes. In 1986 when I began my career, our agency had no CAD system or 9-1-1 trunk lines, and there was no such thing as a cell phone. Fast forward to 2011. PSAPs have had to make leaps and bounds into new technologies, and telecommunicators have had to adjust by leveraging resources and new equipment and with some creative thinking.

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Industry

Yurok Tribe Deploys Public Safety Line Through New White Space Technology

June 6, 2011

Eureka, Calif. — The Yurok Tribe has announced the establishment of a dedicated public safety line for its reservation through recently deployed technology from an Arcata-based company.

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Industry

New Emergency Communications System Set for Idaho National Laboratory Site

June 2, 2011

Last year, as crews from across eastern Idaho responded to the record-setting Jefferson Fire on the Idaho National Laboratory site, they found themselves confronted with a nuisance that made their work more difficult: They couldn’t easily talk to each other.

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Industry

Glendora PD Launches Website for Public to View 9-1-1 Responses

May 23, 2011

Glendora, Calif. — From a computer, citizens can see all the crimes and incidents being reported to the Glendora police via a newly-launched feature on the Glendora Police Department’s website.

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Product & Service Announcements

Xplore Launches New Rugged Tablet PC Geared to Police/Fire/Ems Workers

May 19, 2011

New York , May 9, 2011 — Xplore Technologies Corp. has launched its new family of Xtreme Tablet computers geared to the needs of police, fire, and EMS workers. Representing the fifth generation of its iX104 line, the iX104C5s are believed to be the industry’s most powerful, rugged, and sunlight-readable PCs ever developed.

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Technology

What ‘Location’ Means

May 12, 2011

Discussions on Next Generation 9-1-1 often include the topic of location. Many aspects must be considered to ensure we’re all on the same page with regard to what location truly means. The increase in multi-line phone system, mobile device and Voice over Internet Protocol usage has made 9-1-1 location acquisition much more complex. In this article, we’ll review the basics of Enhanced 9-1-1 location, and issues currently creating confusion, which may continue with NG9-1-1 if not addressed.

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Government

From the Field to the Hill

May 5, 2011

Legislative offices on Capitol Hill were filled yesterday with 145 EMS providers advocating for three issues near and dear to their hearts. These providers joined in Washington, D.C., yesterday as part of the second annual EMS on the Hill Day.

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Industry

DHS Launches Month-Long Multiband Radio Pilot

May 4, 2011

WASHINGTON— The U.S. Department of Homeland Security’s (DHS) Science and Technology (S&T) Directorate today announced the kick-off of a 30-day…

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Operations

An Effective Force Multiplier

May 4, 2011

A fight between two teenagers breaks out in a small pocket park in downtown Redlands, Calif. A dispatcher quickly turns a surveillance camera on the incident and surveys the scene while calling an officer to respond. Those around the scene do nothing to break up the fight, while one of the combatants receives a kick to the head. The perpetrator begins to leave the scene as a responding officer arrives. Arrest made, evidence on file, case closed.

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Industry

Recent Events Justify Radio Upgrade

April 29, 2011

Bloomington, Ill. — The recent cooperation between Twin City police departments on a series of FBI-led drug raids and planning for a weekend college party has demonstrated why the city of Bloomington needed to switch to Starcom 21 radio system, local officials said.

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