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Oak Lawn (Ill.) 9-1-1 Director Steps Down

April 8, 2014

Kathy Hansen oversaw the contract with Norcomm Public Safety Communications to provide 9-1-1 emergency services.

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9-1-1 Dispatcher Meets Young Caller Aided in Fire Emergency

April 7, 2014

The 10-year-old rushed to the garage, opened the door, and saw smoke and flames. She grabbed her iPhone and tapped out 9-1-1, just like her parents had taught her.

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Silent Key: Karen Greenstein

March 28, 2014

The public safety community feels a profound loss after learning that longtime dispatcher Karen Greenstein was the victim of a traffic accident early this morning on Interstate 5.

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Silent Key: Susan R. Jackson

March 17, 2014

Susan R. Jackson, 51, passed away in Destin, FL on Feb. 9, 2014, after a six-year struggle with pancreatic cancer.

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Silent Key: David B. Smith Sr.

March 13, 2014

It is with deep regret that the Illinois APCO Chapter announces the passing of David B. Smith, Sr. age 64, of East Dundee, Illinois in October 2013.

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NICE Systems Completes Project 25 Interoperability Testing with Cassidian Communications

March 10, 2014

The integration enables public safety agencies and other security organizations to communicate across multiple vendors’ systems that are based on P25 industry standards.

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Where’s Gigi? Winner

January 9, 2014

Congratulations to Laura Pope of Jefferson County 9-1-1 in Kearneysville, W.Va.

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Call for Nominations

December 10, 2013

APCO International presents awards to public safety communications personnel who have demonstrated the highest levels of personal and professional conduct and performance in the line of duty.

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Neighbors Dial 9-1-1 Over Realistic Halloween Tableau

October 31, 2013

At least one woman has called 911 to report that a man’s head had been shut into the garage door. Emergency personnel who responded discovered a dummy.

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NYC Police Dispatch Says Derailed Subway Caused No Injuries

October 24, 2011

NEW YORK (AP) — Police say at least one car of a subway train has derailed in lower Manhattan but…

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