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Chicago Area 9-1-1 Center May Close
February 17, 2014The Wauconda (Ill.) 911 center would be mothballed and the service outsourced to Lake Zurich under a plan recommended by Village Administrator Doug Maxeiner.
Read full articleNew Phase 2 P25 Portable from Kenwood Allows for Easy Migration
February 14, 2014Kenwood announces the TK-5410D Phase 2 portable radio, built on the TK-5410 platform, and allowing easy migration for agencies to Phase 2 P25 operation.
Read full articleCase Study: BayRICS and BayWEB
February 12, 2014In the San Francisco Bay Area, a unique partnership between private business and regional public safety offices allows for a collaborative solution to network creation.
Read full articleChicago Area 9-1-1 System Under Scrutiny
February 12, 2014Austrian firm Frequentis agreed to build an emergency dispatch system for the SouthCom 911 Dispatch Center in Matteson (Ill.) that would be a showcase to the nation. Instead, the million-dollar system is riddled with glitches.
Read full articleFor Telecommunicators, No One Calls to Chat
February 11, 2014For Teresa Griffitts, a Corona (Cailf.) 9-1-1 telecommunicator, there are new calls to take and no time to look back.
Read full articlePrince William County Public Safety Communications Receives APCO P33 Certification
February 11, 2014Prince William County Public Safety Communications has met the minimum training standards for the Association of Public-Safety Communications Officials (APCO) International Project 33 Training Program Certification-2010 (P33 Certification) and has been awarded certification as of February 7, 2014.
Read full articleAPCO Announces ANSI Approval of Standard for Common Incident Disposition Codes for Data Exchange
February 6, 2014APCO International received final approval from ANSI on December 13, 2013 for an American National Standard (ANS) that identifies a list of “common disposition codes for data exchange.”
Read full articleAPCO Announces ANSI Approval of Standard Public Safety Communications Instructors
February 6, 2014APCO International received final approval from ANSI on February 3, 2014 for an American National Standard (ANS) that identifies “core competencies and minimum training standards for public safety communications instructor.”
Read full articleTelecommunicator Spotlight: Heather Hanson
February 6, 2014As a dispatcher, Hanson possesses the vital skills necessary to be successful in the job. She is able to talk to people, build rapport, think quickly on her feet and outside the box, and she handles stress effectively.
Read full articleNew York Couple Charged After Toddler Calls 9-1-1 15 Times
February 4, 2014Authorities have charged a northern New York woman and her boyfriend because the woman’s 2-year-old daughter used their cellphones to dial 9-1-1 a total of 15 times last month.
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