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Product & Service Announcements

App Developer Ping4 Inc. Hires M.I.T. Alum as V.P. of Engineering

July 1, 2013

Ping4 Inc. has appointed Mark T. Sexton their new Vice President of Engineering.

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Product & Service Announcements

PublicEngines Launches Email Reports for CommandCentral ~ New Intelligence Sharing Tool for Agencies ~

July 1, 2013

PublicEngines announced it has launched Email Reports for its CommandCentral crime intelligence dashboard.

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Industry

Solacom Selected For Maine’s New State-Wide NG9-1-1 Network

July 1, 2013

Solacom Technologies has been chosen by service provider FairPoint Communications to implement, support and supply equipment for a next generation 9-1-1 solution for Maine’s new state-wide public safety network.

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Product & Service Announcements

Mutualink Enables New Global Interoperable Communications Network for Large-Scale Multinational Events

July 1, 2013

Mutualink, Inc. announced the deployment of the Global Secure Emergency Collaboration Network (GSEC Net) for multinational events and emergencies.

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Industry

Zetron Consoles Help Navigate the Busy Ports of Asia

July 1, 2013

A state-of-the-art Zetron dispatch console system has recently upgraded operational communications at China’s Changjiang Three Gorges River Maritime Safety Administration (MSA).

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Industry

Cassidian Communications Selected by Kenwood USA to Provide County of Hopkins, Ky. with P25 Land Mobile Radio System

July 1, 2013

Cassidian Communications announced that it has finalized an agreement with Kenwood USA Corporation to supply the Hopkins County (Ky.) Sheriff’s Department with a digital, trunked P25 Land Mobile Radio system for public safety communications.

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Operations

Simplified Call Center Staffing

June 28, 2013

During my productivity management seminars for municipal supervisors through managers, we cover the five basic management disciplines of match-up, assignment, follow-up, reporting and management action.

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Industry

From Mayberry to Mayhem

June 27, 2013

Bradford County, Pa., has experienced some challenges in the past couple of years because of the natural gas industry. This is a first-hand account of the changes, improvements and modifications our 9-1-1 center and dispatch staff have gone through along the way.

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Industry

Maine: Poland’s Emergency Calls Headed For Lewiston-Auburn 9-1-1

June 26, 2013

Rather than arriving at the Androscoggin County Sheriff’s Department, the longtime public safety answering point for the town, the calls will go to Lewiston-Auburn 9-1-1,

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Industry

Illinois: Upgrade for Emergency Call Center

June 25, 2013

Emergency communications centers at O’Hare and Midway Airports “rapidly approaching the end of their useful life” are in line for a major overhaul, thanks to an upgrade in the works that will pave the way for emergency calls and alerts through social media.

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