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Metro Cities Fire Authority (Orange County, Calif.) Is Implementing a New Dispatch System to Cut Down Response Time
March 4, 2013For more than a decade the Metro Cities Fire Authority, or Metro Net, has used a system that, while adequate, has lacked the modern technology that would allow its dispatchers to more efficiently notify first responders. But now, the fire authority is in the process of implementing automated vehicle locators.
Read full articleWayne County Dispatching Center & Costs Create Controversy
March 4, 2013As governments of all shapes and sizes try to do more with less, dispatching service in Wayne County was the first nut officials tried to crack.
Read full articleWindham Chief Makes Push for New Radios, Computers
March 4, 2013Police are urging Windham voters to consider a $84,600 warrant item for the replacement of their vehicles’ two-way radios and computers.
Read full articleExtended 9-1-1 Service Planned in Rockingham County
March 4, 2013A few years ago, the idea of texting an emergency to 9-1-1 would have sounded far-fetched. But with more people communicating through text messages than ever before, emergency officials say it only makes sense for dispatchers to start accepting texts and even pictures from accident scenes in the future.
Read full articlePublic Safety & Worthington Dispatchers Overloaded, Boss Says
March 4, 2013An unexpected shortage of police and fire dispatchers has prompted Worthington’s communications center supervisor to recommend that the city’s response arrangement with Columbus be suspended.
Read full articleWoman, 87, Dies After Nurse Refuses to Do CPR
March 4, 2013A central California retirement home is defending one of its nurses who refused pleas by a 9-1-1 telecommunicator to perform CPR on an elderly woman, who later died.
Read full articleFCC Recommends Legal & Regulatory Framework for NG9-1-1 Services
March 1, 2013FCC recommends that “Congress create incentives for states to become ‘early adopters’ of NG9-1-1.”
Read full articleMurrieta, Calif., Deploys GeoBlade Suite for Public Safety GIS
February 28, 2013GOLDSBORO, N.C. – Geographic Technologies Group (GTG) GIS capabilities for public safety agencies have advanced significantly over the last few years….
Read full articleSunGard Becomes the Newest CAD Provider to Offer an Automated Secure Alarm Protocol Interface Solution
February 27, 2013James City County (VA) has gone live with the Automated Secure Alarm Protocol (ASAP) program, becoming the second county in the United States to implement ASAP. SunGard Public Sector completed its first ASAP integration solution with SunGard’s ONESolution CAD for James City County’s Emergency Communications Center. ASAP is an American National Standard developed by APCO and the Central Station Alarm Association that streamlines the delivery of alarm notifications between alarm monitoring companies and 9-1-1 PSAPs.
Read full articleSouth Bend, Ind., Council OKs Raises for Dispatch Staff
February 27, 2013The South Bend Common Council on Monday agreed to appropriate about $237,000 out of the general fund to pay for raises for the city’s emergency dispatch employees and to hire two new people in the mayor’s office.
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