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Industry

Accidental 9-1-1 Calls from Wireless Phones

October 15, 2012

Editor’s note: Accidental 9-1-1 calls from wireless phones — also known as pocket dials or butt call — are on…

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Industry

Non-Emergency Call Center Receives Many Mundane Calls, and a Few Quirkier Queries

October 15, 2012

“If you sound like you’re reading from a script, you can almost hear the sigh at the other end of the line.”

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Government

Implementing Public Safety Broadband Provisions of the Middle Class Tax Relief and Job Creation Act of 2012

October 15, 2012

The FCC has adopted rules implementing the clear mandate of the Public Safety Spectrum Act to grant a license with respect to the public safety broadband spectrum (763-768/793-798 MHz), guard band (768-769/798-799 MHz), and the D Block to the First Responder Network Authority (FirstNet).

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Industry

Veto of N.J.’s 9-1-1 Good Samaritan Bill Disappoints Backer

October 15, 2012

Patty DiRenzo describes how she felt Friday when she heard that Gov. Christie had vetoed New Jersey’s “911 Good Samaritan” legislation.

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Government

Public Safety and Homeland Security Bureau Releases Agenda for Workshop on Upcoming Test Bed to Improve Indoor Location Accuracy for Wireless 9-1-1 Calls

October 15, 2012

WASHINGTON, Oct. 12 — The Federal Communications Commission issued the following press release: Consumers are increasingly abandoning landline telephony in…

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Industry

Teen Who Killed Dispatcher While Driving Stolen Car Gets 25 Years

October 15, 2012

A teenager who slammed into a 9-1-1 police dispatcher’s car and killed her as he drunkenly tried to elude police was sentenced to 25 years in prison Friday after he pleaded guilty to murder.

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Industry

County Commissioner Allegedly Bullies Dispatcher

October 12, 2012

WASHINGTON – A Beaufort County commissioner was heard allegedly bullying a 9-1-1 dispatcher.

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Industry

South Carolina: Anderson County Committee Supports Request for Dispatchers’ Work Stations, Uniforms

October 11, 2012

Anderson County’s public-safety committee unanimously supported a $300,000 request for four more dispatchers’ work stations with consoles at the new 9-1-1 communication center near the airport.

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Industry

Homeland Workers Made $900,000 in Overtime in Six Years

October 11, 2012

During the past six years, employees in the state Division of Homeland Security and Emergency Management have collected more than $900,000 in overtime pay, filling in at an emergency call center in the state Capitol’s basement.

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Industry

New Hampshire: Gilford Police Radio Bandwidth to Narrow, Reception to Improve

October 11, 2012

Among the increases in the selectmen’s $11.95 million proposed budget for 2013 is an $158,000 expenditure for an upgrade in the police and public works radio system.

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