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Industry

Norwich Residents Told New Radio Tower Needed

December 15, 2011

Norwich — Norwich has a problem, and it isn’t alone. “This problem is being faced right now by every fire, police and public works department in the United States,” interim Town Manager said Neil Fulton.

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Industry

Communication Troubles Preceded Deputy’s Crash

December 15, 2011

Jacob Carpenter, Naples Daily News (Florida) Dispatchers were having trouble locating an overturned truck on a dark stretch of U.S….

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Operations

Good Neighbor: Johnson County Emergency Comm Center Is Environmentally Friendly & Functional

December 14, 2011

With an increasing push toward green technology and design, a Kansas-based comm center has set a gold standard—not only with…

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Product & Service Announcements

Public Safety Alliance Welcomes House D Block Allocation & Funding

December 14, 2011

WASHINGTON, D.C. – December 14, 1011 – The Public Safety Alliance (PSA) today expressed its appreciation for the full House’s…

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Product & Service Announcements

Solacom verifies multi-vendor next generation interoperability at NENA i3 Industry Collaboration Event

December 14, 2011

Chicago, IL, November 25, 2011— Solacom Technologies today announced it completed participation in ‘i3’ next generation interoperability testing at the National Emergency Number Association (NENA) 4th Industry Collaboration Event (ICE).

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Product & Service Announcements

Eventide Participates in Next-Generation 9-1-1 Industry Collaboration Event

December 14, 2011

November 22, 2011 LITTLE FERRY, NJ — Eventide Inc., a provider of advanced communications recording systems to 9-1-1 centers, today announced that it recently participated in i3 interoperability testing at the National Emergency Number Association (NENA) Industry Collaboration Event #4 (ICE 4).

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Product & Service Announcements

Teton Interagency Fire Reduces Mobile Command Costs

December 14, 2011

Fort Collins, CO (December 8, 2011) – In today’s grim budget environment, every fire dollar counts. When the Red Rock and Gray Hills fires combined to ravage 12,000 acres in the remote Gros Ventre Wilderness, Teton Interagency Fire responded.

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Product & Service Announcements

Tennessee Department of Safety & Homeland Security Inks Deal with Motorola Solutions Inc.

December 14, 2011

NASHVILLE — Tennessee Department of Safety and Homeland Security Commissioner Bill Gibbons and Tennessee Highway Patrol Colonel Tract Trott today announced an agreement with Motorola Solutions, Inc., to begin implementing the first phase of a statewide radio system that will enhance the efficiency, safety and service of troopers across the state. The department secured $39.2 million dollars from the Tennessee General Assembly for phase I of the project, which will be utilized for radio upgrades in the THP Chattanooga, Fall Branch and Knoxville districts.

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Product & Service Announcements

Language Line Services Issues 2012 Outlook, Predicts Shift to Mobile Language Access in New Year

December 14, 2011

MONTEREY, Calif. (December 8, 2011) – With more than 20 million over-the-phone interpretation calls served in 2011, Language Line Services, the global leader in interpretation and translation services, today issued a “2012 Outlook on Language Access” for services that will be required by healthcare, emergency response (9-1-1), government, banking and other business customers.

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Industry

9-1-1 Centers Sore Over ‘Butt Dials’

December 13, 2011

It’s something typically called “pocket dialing” or “butt dialing,” and for most people, it’s a minor annoyance or even something to chuckle about. But if you’re an emergency dispatcher, a call like that can waste valuable time and precious resources.

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