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James City County Honors 2 Telecommunicators for Lifesaving CPR Instructions
August 25, 2011JAMES CITY COUNTY, Va., Aug. 17, 2011 — What did you do today? How did you make a difference in someone’s life? James City County recently honored two public safety communications officers for their excellent work in providing lifesaving CPR instructions.
Read full articleThe Great Migration to Plain Talk
August 25, 2011Dear Radiohead: There’s been some talk around here about using common language instead of 10 codes. One of the most heated discussions — really I should say arguments — has been on traffic accidents. The powers that be can’t decide if they should call it a “motor vehicle accident” or a “motor vehicle collision.” I vote we stay with the 10 code, 10-50. What do you think? — 10-4, Good Buddy
Read full articleUs vs. Them
August 25, 2011I like to compare the love-hate relationship we have with our families to the relationship between telecommunicators and police officers. We are the only ones who can make fun of, tease or curse our counterparts. And heaven help the one who ever tries to harm them. Just like all families, we can be a little dysfunctional. Here are some tips for getting past the us-vs.-them mentality.
Read full articleIntrado and GuideSTAR Technologies Announce Strategic Partnership
August 25, 2011LONGMONT, Colo., Aug. 24, 2011 — Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, today announced a strategic partnership with GuideSTAR Technologies, Inc.
Read full articleEmergency CallWorx® Selected by East Texas Council of Governments
August 25, 2011Corpus Christi, TX, August 23, 2011 – Hitech Systems, Inc., an end-to-end public safety solutions provider and reseller of Emergency CallWorx, Inc., a leading provider of NG9-1-1 and incident management software for the public safety industry, announced today that it has been selected to supply its Next Generation E9-1-1 Call Taking and Mapping solution to the East Texas Council of Governments (ETCOG). The integrated, multi-agency solution will be locally hosted with regional deployments serving ten counties, including eighteen Public Safety Answering Points (PSAP’s) and administration.
Read full articleFCC to Investigate Cell Phone Logjam after Earthquake
August 25, 2011WASHINGTON, D.C. – Aug. 23, 2011 – The magnitude 5.9 earthquake in northern Virginia once again underscored the critical need for allocating the D Block spectrum and funding to public safety to build a nationwide interoperable broadband network, announced APCO International. This moderate earthquake, which was felt from North Carolina to Toronto and beyond, demonstrates why first responders need a nationwide interoperable network. A more severe earthquake could have resulted in devastating loss of life and property in the heart of our Nation’s Capital.
Read full articlePhone Outage Causes 9-1-1 Problems
August 25, 2011A telephone service outage caused problems for some area 911 systems Wednesday night. Portland Police Chief Randy Wright issued a statement about 10 p.m. saying only about 1 in 10 calls were able to get through on the city’s 911 lines.
Read full articleSheriff’s Son Pleads Guilty to False 9-1-1 Call
August 25, 2011CHATTANOOGA, Tenn. — The Catoosa County sheriff’s son has pleaded guilty to prank-calling 911 last Halloween and reporting a shooter on the loose in downtown Chattanooga. Jeremy Summers, 28, pleaded guilty in Hamilton County Criminal Court on Tuesday, and Judge Barry Steelman sentenced him to serve three years in jail.
Read full articleOakland Police Still Hitting Radio Dead Zones Despite Improved System
August 24, 2011OAKLAND, Calif. — Police officers still face radio communication breakdowns on a daily basis as they patrol through signal dead zones in the city, though the problem has improved since the city installed a new multimillion dollar system in June, police said Tuesday.
Read full article10 to 1 Vote in Favor of New 9-1-1 Center
August 24, 2011SHELBY COUNTY, Tenn. — The Shelby County commission voted 10-1 Monday in favor of a new 911 operations center near Shelby Farms, but the sponsor of the measure, Steve Mulroy, says commissioners will have to vote again before work on the building starts.
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