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Product & Service Announcements

Missouri 9-1-1 Center Deploys Smart911

August 16, 2011

COLUMBIA COUNTY, Mo. — The Columbia and Boone County 911 center is the first in the state to use a “Smart911” system that provides personal and medical information about callers who register. The Public Safety Joint Communications Center began using the system Aug. 15.

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Industry

Cupertino Responds to Civil Grand Jury Report on Emergency Services

August 16, 2011

CUPERTINO, Calif. — The city of Cupertino has responded to three civil grand jury reports focusing on emergency dispatch, fire department response and the rehiring of pensioners. The reports were released in June.

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Government

FCC Chair Outlines Steps to Accelerate Adoption of NG9-1-1

August 11, 2011

The plan for a nationwide broadband network for public safety, NG9-1-1 and funding issues were at the top of the…

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Industry

A 9/11 Survival Story

August 11, 2011

Practice. Priorities. Spirit. These are the lessons Fire Department of New York Chief Richard Picciotto learned on Sept. 11, 2001, when he led one of the largest rescue operations in the history of the United States.

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Industry

City of Alamogordo (N.M.), County to Keep PSAPs

August 11, 2011

ALAMOGORDO, N.M. — During its regular meeting Tuesday, the Alamogordo City Commission reconsidered a proposal from the New Mexico Department of Finance and Administration to resolve the PSAP consolidation issue, a point of contention between local officials and the state for nearly a decade.

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Industry

Power Outage in San Bernardino (Calif.) Temporarily Disables Emergency Communications

August 11, 2011

SAN BERNARDINO, Calif. — A failed transformer knocked out power to 15,134 homes and businesses in and around the downtown area Wednesday, trapping people in elevators and temporarily shutting down emergency communication systems. People began calling 9-1-1 shortly before noon about the outage, but some of the calls didn’t come through right away, despite city departments having backup generators.

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Industry

Pa. Dispatcher Coaches Man as Wife Gives Birth in Parking Lot

August 11, 2011

GREENSBURG, Pa. — Bill Hazlett, an emergency services dispatcher for 14 years, received the call at about 6:15 a.m. from a “frantic” Rick Harmon. “He was very excited,” Hazlett said. “The baby was already on its way out.”

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Industry

Kanawha (W.Va.) 9-1-1 Dispatcher Marks 30 Years on Call

August 10, 2011

KANAWHA COUNTY, W.Va. — Kanawha County’s emergency dispatch system has undergone many changes over the past three decades, but one thing has remained the same. Toni Wallace has been at her station. Wallace, 53, of South Charleston began her career with the Montgomery Police Department in 1977. But in 1981 she moved to the Kanawha County Emergency Dispatch Center in the courthouse.

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Product & Service Announcements

NICE Honors 2011 PSAPs’ Finest Award Winners at National APCO Conference

August 10, 2011

PHILADELPHIA, Pa., Aug. 8, 2011 — NICE Systems’ PSAPs’ Finest Awards is an annual recognition program through which individuals are nominated by their public safety peers and winners are selected by a panel of judges.

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Product & Service Announcements

Raytheon Successfully Links P25 Mobile Radio with Zetron’s Dispatch Console System

August 10, 2011

MARLBOROUGH, Mass., Aug. 6, 2011 /PRNewswire/ — Raytheon Company (NYSE: RTN) successfully integrated and tested its P25net land mobile radio with the Zetron Acom digital dispatch control system to demonstrate the ease of delivering interoperable communications through the use of open standards.

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