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First Call Completed Through SYNERGEM’s Next Generation 9-1-1 ESInet
August 10, 2011GREENSBORO, N.C., July 29, 2011 — On June 9, 2011, Synergem Emergency Services successfully routed the Nation’s first end-to-end call through an Emergency Services IP Network (ESInet). Synergem’s ESInet meets the Detailed Functional and Interface Standards for the NENA i3 Solution recently approved by the National Emergency Number Association (NENA).
Read full articleCassidian Communications VESTA Emergency Call Processing System Supports 9-1-1 Operations in 27 Cities
August 10, 2011Temecula, Calif., Aug. 8, 2011 — According to recent figures, 27 of the 30 most populous U.S. cities now depend on the full-circle security and communications portfolio from emergency communications leader Cassidian Communications, an EADS North America company.
Read full articleOhio Shooting Rampage 9-1-1 Calls Released
August 10, 2011The shootings left eight dead, including the 11-year-old boy who sought shelter, and the gunman, identified by police as 51-year-old Michael Hance. Dispatchers on the calls are heard calming residents and urging them to protect themselves.
Read full article10 Years Later, N.Y. Responders Communicate Better
August 10, 2011Sept. 11 was a convergence of the worst possible problems in communication technology — a jammed commercial network made cell phone use impossible. Police and firefighter radio networks were not compatible. But the main problem, the FDNY says, was the damage done to infrastructure called repeaters, which made radio signals work at the twin towers. That left many commanders and firefighters unable to talk to each other. Firefighters in the stairwells couldn’t hear the evacuation order and as a result, 343 died.
Read full articleThe Blue & White Gala Combined Business & Pleasure
August 10, 2011The gavel passed from Bill Carrow to Gregg Riddle on the evening of Tuesday, Aug. 9, when conference attendees gathered…
Read full articleWorking Toward Interoperability
August 10, 2011“I’m proud to report that our association his healthy and strong,” said APCO International Interim Executive Director Mark Cannon, during the Second General Business Session on Aug. 9. The meeting turned into event, with a presentation from FCC Public Safety & Homeland Security Bureau Chief James Arden Barnett Jr.
Read full articleYour Last Day in Philadelphia
August 9, 2011After three days of walking between the exhibit hall and professional development tracks, Wednesday will be dedicated to education. During three different time blocks, attendees will be able to learn about emerging technology and communications trends, management, supervising and more.
Read full articleToo Much to Do, Too Little Time
August 9, 2011In this day and age of wireless Internet access, e-mail and smart phones, people find that they have less time and more to do. After the Distinguished Achievers Breakfast, APCO International Conference attendees were treated to a presentation, Overcommitted, Overwhelmed and Over It! Success Skills for the Blisteringly Busy, by Juliet Funt.
Read full articleAPCO International Adopts Position on Single PLMN-ID for Nationwide Public Safety Broadband Wireless Network
August 9, 2011APCO believes a single public land mobile network identification (PLMN-ID) should be used for the nationwide public safety broadband wireless…
Read full articleDelayed 9-1-1 Response Leads to Street Name Review in Maine
August 9, 2011Town Manager Michael Heavener told the Town Council on Monday night that the review comes in response to apparent confusion on June 6, when dispatchers sent police to the wrong address, delaying officers’ arrival to the shooting scene by several minutes.
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