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Police Dispatching Tips & Tools
July 14, 2011A 9-1-1 telecommunicator listens to the radio, calls for a wrecker, runs warrants and dispatches officers on calls for service, all while providing customer service to the multitude of everyday callers. Telecommunicators possess the innate ability to complete several tasks — such as hearing multiple conversations and obtaining additional information for officers — at the same time without missing a beat. But sometimes, callers are less than cooperative or unable to give the necessary information. For every call received, telecommunicators need to use various tools to obtain additional information for responding units.
Read full articleEmergency Sirens Create False Alarm in Maui Area
July 13, 2011Honolulu (AP) — Sirens used to alert residents to emergencies such as tsunamis have accidentally gone off twice in a Hawaii neighborhood in the past two days.
Read full articleFCC Strengthens Enhanced 9-1-1 Location Accuracy Requirements for Wireless Services
July 13, 2011Washington, D.C. — The FCC has enhanced the public’s ability to contact emergency services during times of crisis and to enable public safety personnel to obtain more accurate information regarding the location of the caller. Specifically, the Commission strengthened the E9-1-1 location accuracy rules for wireless carriers and sought comment on improving both 9-1-1 availability and E9-1-1 location determination for VoIP services.
Read full articleShelby Gloude’s Second Career: Dispatcher
July 13, 2011It’s never too late in life to change your career. In her early 40s, Shelby Gloude returned to her hometown to become a public safety dispatcher with the Portsmouth (Va.) Police Department. Fast forward more than 16 years, and Gloude is a supervisor who is active in and passionate about the profession.
Read full articleLevel 3 Delivers SIP Trunking with Nomadic E-911 Solution for Microsoft Lync
July 13, 2011Broomfield, Colo. — Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it is working with Microsoft Corp. to provide SIP (session initiated protocol) Trunking with nomadic E-911 (enhanced 911) designed to integrate with Microsoft Lync.
Read full articleFather, Dispatcher Saved Drowning Girl with CPR
July 13, 2011Winn, Maine — The toddler who fell into a shallow well Saturday afternoon was unresponsive when pulled out by her father, who saved her life by doing cardiopulmonary resuscitation on her with help from a Penobscot Regional Communications Center dispatcher.
Read full articleBerkeley 9-1-1 Dispatchers Honored
July 13, 2011When Berkeley 9-1-1 dispatcher Kevin Houston took a call the evening of June 1, all he could hear was labored, heavy breathing. Then the line went dead. Houston immediately knew the person who called 9-1-1 on a cell phone was in grave danger. He also knew that, without the person giving her location, it was going to be difficult to find her.
Read full articleFranklin County, Pa., Radios $3k Each
July 13, 2011Chambersburg, Pa. — The county is purchasing 26 radios for probation officers at a cost of $3,409 each. “That seems extreme,” Guilford Township resident Joshua Jones told commissioners on Thursday.
Read full articleChicago 9-1-1 Dispatcher Killed in Crash
July 12, 2011Chicago — A 16-year-old boy admitted he was drunk on vodka and high on marijuana and ecstasy when he stole a car and crashed into a 9-1-1 police dispatcher, killing her as he tried to elude officers
Read full articlePublic Safety Heralds Dingell’s Introduction of H.R. 2482, Companion Bill to S. 911
July 12, 2011The Public Safety Alliance today applauded and strongly supports Congressmen John D. Dingell (D-MI 15) and Gene Green (D-TX 29) for their introduction of companion legislation to Senate bill S. 911.
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