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Product & Service Announcements

Grant to Supplement 9-1-1 Community Education

July 6, 2011

LESA’s 9-1-1 community education program will get a boost this year with help from a $5,000 State Farm Good Neighbor Citizenship grant. The grant will go toward a year-long community education campaign, Be Safe – Be a Good Neighbor, beginning this month. The campaign aims to educate families and neighborhood groups about what to expect when calling 9-1-1.

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Product & Service Announcements

Reed Stager Joins Firecom, Portland, Ore., as Executive Vice President

July 6, 2011

July 6, 2011, Portland, OR – Firecom, the leader in rugged and reliable team communication solutions for first responders, today announced the appointment of Reed Stager as executive vice president, with responsibility for all division operations. Stager is also chief operating officer of Firecom’s parent organization, Sonetics Corporation. Stager plans to use his nearly three decades of experience in high-technology marketing, business development, strategic planning, services and operations to expand the use of Firecom’s fire headsets to other communication needs in the fire and first responder market.

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Product & Service Announcements

Exalt Microwave System Provides Vital Support for New Mexico Firefighters Battling Blaze near Los Alamos National Laboratory

July 6, 2011

CAMPBELL, Calif., July 01, 2011 – Exalt Communications today announced that one of its microwave backhaul systems is providing vital communications support to U.S Forest Service firefighters battling blazes near Los Alamos, New Mexico. The Forest Service has established a fire command center at the Santa Ana Pueblo, a Native American community some 80 miles from Los Alamos, to oversee firefighting efforts in the area. It is using the Exalt system to connect the command center to the Pueblo’s data center for Internet access to order supplies, schedule deliveries, and perform other vital functions as it directs crews against the fires threatening Los Alamos and other areas.

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Product & Service Announcements

Cassidian Communications Notification System Successfully Used During FEMA National Level Exercise

July 6, 2011

• National Level Exercise conducted by Federal Emergency Management Agency tests emergency preparedness and response measures during mock disaster
• The Communicator!® NXT™ emergency notification system from Cassidian Communications used to rapidly mobilize teams in response to simulated earthquake along New Madrid Seismic Zone (NMSZ)

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Product & Service Announcements

9-1-1 Industry Alliance Names New Board of Directors and Officers for 2011 – 2013 Term

July 6, 2011

ARLINGTON, VA., June 30, 2011 — The 9-1-1 Industry Alliance (9IA), the public safety industry association advancing the nation’s emergency communications and response infrastructure, is building on the organization’s momentum and success with the expertise of a new board, executive leadership and expanding membership.

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Product & Service Announcements

Houston’s New Alarm Response Program Projects Annual Savings of $1 Million – $ 2 Million

July 6, 2011

HOUSTON, TEXAS: The Houston Emergency Center (HEC) has implemented a revolutionary computer-aided dispatch system (CAD) communications system—the Automated Secure Alarm Protocol (ASAP)—that will offer an innovative and cost-effective way to process information from alarm monitoring stations needing emergency dispatch.

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APCO

Register for the Public Safety Communications Building Blocks

June 30, 2011

Public Safety Communications Building Blocks will be held Saturday, Aug. 6, 12:30 pm- 4:00pm (new time). This is a great opportunity for solutions and technology providers to better understand the dynamics and operations inside a public safety communications center.

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Product & Service Announcements

C4i Announces 9th Version Of Communications System

June 30, 2011

In July 2011, C4i will welcome an upgrade of their interoperable communications system with the release of SwitchplusIP Version 9.0. This new version is endowed with many great new features, in addition to the usual reliable functionality expected from C4i.

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Operations

Dealing with the Unexpected

June 30, 2011

Stress, anxiety and fear are common emotions people experience during disasters—both natural disasters and personal crises. As a public safety telecommunicator, on duty you’re familiar with how to calm others in life-and-death situations, but what about you personally? How do you stay calm? Here are seven techniques to help you stay calm when dealing with the unexpected.

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Technology

On Your Watch

June 29, 2011

It was 1995. I authored a state public safety communications news­letter with background information on narrowbanding from the Federal Communications Commission (FCC). At the time, it was called refarming.

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