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Product & Service Announcements

National 9-1-1 Assessment Guidelines Released for Public Comment

June 22, 2011

Ebensburg, Pa – June 20, 2011 The 9-1-1 Resource Center, sponsored by the United States Department of Transportation, National 911 Program has a project underway to develop consensus-based universal guidelines to serve as the basis for a 9-1-1 statewide program assessment process. The National 9-1-1 Assessment Guidelines are now available for public comment on the 9-1-1 Resource Center at www.911resourcecenter.org/911Guidelines/. Comments received will be considered prior to the release of the final guidelines.

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Product & Service Announcements

Major U.S. Metropolitan Fire Department Implements Audiolog for Public Safety Solution from Verint

June 22, 2011

MINNEAPOLIS, MINN. AND MELVILLE, N.Y., June 21, 2011 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that one of the nation’s largest fire departments has implemented its Audiolog™ for Public Safety software, part of the company’s Impact 360® for Public Safety Powered by Audiolog solution. Due to the organization’s initiative to replace its legacy 9-1-1 equipment and update its call recording system, it selected technology from Verint to help its large network of public safety answering points (PSAPs) and emergency services centers perform more efficiently, reduce liability and risk, comply with industry standards and regulations, and deliver rapid, accurate and quality responses to the metropolitan areas it serves. The Verint solution not only offers the agency a superior recording, playback and archiving solution, it also integrates seamlessly with the organization’s existing infrastructure.

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Product & Service Announcements

LightSquared Solution to GPS Issue Will Clear Way for Nationwide 4G Network

June 22, 2011

RESTON, Va. – June 20, 2011 – LightSquared™, the nation’s first wholesale-only integrated wireless broadband and satellite network, today outlined a comprehensive solution to the problem of interference with Global Positioning System (GPS) receivers. This solution will permit LightSquared to proceed with its business plan, protect the public’s stake in GPS and lay the foundation for the future co-existence of a variety of wireless broadband services and GPS.

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Product & Service Announcements

Intrado Announces Suite of i3 Products

June 22, 2011

LONGMONT, Colo., June 16, 2011 — Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, today announced products designed to provide safe and stable transition to advanced next generation 9-1-1 functionality.

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Product & Service Announcements

Architects Design Group Selected for Horry County Emergency Operations Center

June 22, 2011

Winter Park, Florida (June 22, 2011) – Architects Design Group (ADG), with Myrtle Beach associate architect Pike‐McFarland‐Hall Architects, was recently selected as the architect for the detailed spatial needs assessment of the Horry County Emergency Operations Center (EOC).

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Product & Service Announcements

City of Tarpon Springs Police Goes “Live” with EnRoute’s Latest Generation Computer Aided Dispatch

June 22, 2011

TAMPA & TARPON SPRINGS, Fla.–(EON: Enhanced Online News)–The City of Tarpon Springs Police Department is expected to go “live” this month with EnRoute Emergency Systems’ latest generation computer-aided dispatch (CAD) software.

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Operations

The Politics of Perfume & Your Co-Workers

June 22, 2011

Dear Radiohead: One of my co-workers likes to practically bathe in their favorite scent. I’m not someone with a “sensitive nose,” but sometimes I can’t concentrate it’s so strong. Should telecommunicators really be allowed to wear perfumes and colognes on duty? What do I do? — Signed, Eau de toilette

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Industry

Public Safety Officials Meet with Biden & Top Officials

June 17, 2011

On June 16, Vice President Joe Biden and other top Obama administration officials met with APCO International Immediate Past President Richard Mirgon and other leaders of the Public Safety Alliance (PSA) at the White House to discuss the future of S. 911: The Public Safety Spectrum and Wireless Innovation Act of 2011.

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Industry

NENA Executive Board Approves i3 Standard

June 17, 2011

June, 16, 2011 — The National Emergency Number Association announced that its Executive Board formally approved an end-state architectural vision for Next Generation 9-1-1, along with a number of directives for additional Technical Development review.

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Industry

Ga. Woman Calls 911 After the Wrong Chinese Food Was Delivered

June 16, 2011

Savannah, Ga. (NY Daily News) — A Georgia woman was reprimanded, not charged, after calling 9-1-1 to report that her local Chinese restaurant had delivered her the wrong order. The Savannah-Chatham Metro Police released the following audio recording of the call.

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