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The NG9-1-1 Learning Curve
March 10, 2011Trying to master all the Next Generation 9-1-1 technological complexities is simply unrealistic. It may be more helpful for 9-1-1 officials to accept the complexities and try to understand why our new 9-1-1 systems can’t be viewed in the same straightforward manner as the past system. This understanding will provide a foundation for determining the type of technical, subject matter expertise 9-1-1 authorities and PSAP managers must have access to when drafting requirements for an NG9-1-1 system in their region.
Read full articleOfficer Down
March 10, 2011As a dispatcher, the first signal you learn — 10-24 — is also the last one you ever want to use: officer down/officer needs assistance. Veteran dispatcher Cindra Dunaway discusses her 2003 experience on night shift, when this signal came over the radio channel and how the incident and police officer personally affected every telecommunicator and officer at the station.
Read full articleChico Police Begin Move into New Dispatch Center
March 10, 2011Chico, Calif. — Police are hoping things go smoothly when they begin moving their 9-1-1 communications center out of a dark, cramped space in the middle of their building on Humboldt Road to a bright and airy room nearly twice as large.
Read full articleGeoComm Becomes One of Six Worldwide ESRI Platinum Partner
March 10, 2011St. Cloud, Minn., March 8, 2011 — GeoComm is pleased to announce they have received Platinum Tier Partnership level with Environmental Systems Research Institute. This partnership recognizes GeoComm’s commitment for providing public safety 9-1-1 solutions and integrating them with GIS and wireless communications.
Read full articleCatalyst Demonstrates Integrated PTT on LTE
March 10, 2011Las Vegas, Nev., March 4, 2011 — Catalyst Communications Technologies Inc. (CCTI), a leading provider of Radio over IP solutions…
Read full articleChristchurch Earthquake Puts Tait Radio Communications to the Test
March 10, 2011Las Vegas, Nev. — As first responders attend IWCE in Las Vegas to discuss mission critical communications, Tait Radio Communications Chief Marketing Officer, James Kyd, has been sharing insights and lessons learned through its proximity to last month’s earthquake in Christchurch. Although the Tait Christchurch facilities were not significantly impacted, it did give Tait some direct first-hand experience of how emergency services respond to a significant incident.
Read full articleZetron Unveils Breakthrough MAX Dispatch System
March 10, 2011Zetron unveils MAX Dispatch system at IWCE in Las Vegas, Nev., March 9-11. MAX Dispatch is a pure, end-to-end IP-based telecommunications console system that incorporates input from customers and resellers who previewed the system during its development.
Read full articleRadio Shock Waves: New 9/11 Blunder
March 10, 2011NYC — The communications failures that led to the deaths of hundreds of first responders on 9/11 still haven’t been fixed, despite tens of millions of dollars spent on elaborate radio systems in lower Manhattan, The Post has learned.
Read full articleMarion County, Tenn., to Build New 9-1-1 Center
March 10, 2011Jasper, Tenn. — When the Marion County Sheriff’s Office took over the dispatching duties for all the municipalities in the county, officials said they knew they eventually would have to expand the existing 911 facilities.
Read full articleAccidental 9-1-1 Calls Cost Big Bucks & Run Police Ragged
March 10, 2011Ramsey County, Minn. — If you accidentally call 911, stay on the line and talk to the operator, or else a squad car will pull up at your home. They’re mostly embarrassing mistakes that only take a split second, but end up eating precious time and costing police departments thousands of dollars every year: The 911 hangup calls.
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