Posts
Tarmac Delays & Public Safety
March 1, 2010At the end of April 2010, the Passenger Bill of Rights will go into effect, creating the potential for telecommunicators to receive wireless 9-1-1 calls from airline passengers stranded on the Tarmac.
Read full articleCloud Computing
March 1, 2010In his March column, APCO International Executive Director George Rice discusses the implications of cloud computing technology for public safety communications.
Read full articleYour Own Emergency
March 1, 20109-1-1 Telecommunicators are a special breed. They are trained to be the voice at the end of the phone that remains calm, cool and professional no matter what the call. But what happens when a call comes in that personally affects them? For two telecommunicators, that’s exactly what happened.
Read full articleMaking New-Age Plans
March 1, 2010In 2008, the North Charleston (S.C.) Fire Dept. implemented a mobile digital pre-plan system and a dispatching and mapping program. The technology has made a major difference in how the agency responds to emergencies.
Read full articleTapping into Federal Funds: Your Ultimate Grant Resource
March 1, 2010Public safety communications centers hoping to improve infrastructure, upgrade equipment or add staff need access to funding outside the usual…
Read full articleA High-Tech EOC on Wheels
February 24, 2010An interview with Frisco (Texas) Fire Department Chief Mack Borchardt and Assistant Chief Paul Siebert about the state-of-the-art communications technology used in its new command and communications vehicle.
Read full articleFee for Service
February 24, 2010Is charging a $300 fee for calling 9-1-1 a real solution to budget woes? The Tracy, Calif., City Council seems…
Read full articleTech Evaluation
February 24, 2010At APCO’s 2010 Winter Summit, Clifford Clarke offered some considerations public safety communications centers should consider when evaluating new technologies.
Read full articleBlount Co. (Tenn.) 9-1-1’s Text-A-Tip Program
February 11, 2010Blount Co. (Tenn.) 9-1-1 Comm Center deploys Text-A-Tip program in local schools. Story includes an interview with Assistant Director Donna Overstreet about implementation and deployment.
Read full articleMesa PD’s Mobile RMS
February 1, 2010The Mesa (Ariz.) Police Department implemented a new records management system with the goals of giving field officers access to current and reliable law enforcement records.
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