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New DC Data Shows Spike in Noise Complaints, Drop in 9-1-1 Calls
April 20, 2020The city has received thousands of calls about mass gatherings since quarantine restrictions took effect.
Read full articleHeroes on Call: Public Safety Telecommunicators Double Down on Duties During Pandemic
April 20, 2020The unsung heroes — the men and women who usually remain unseen as they direct police officers to crime scenes…
Read full articleHeroes of the Day: Public Safety Telecommunicators Give Lifeline to Desperate New Yorkers
April 19, 2020As emergency calls reach unprecedented highs amid the coronavirus crisis, these public safety telecommunicators are working seven days a week to help…
Read full articleSan Francisco Public Safety Telecommunicators Fatigued Over Coronavirus Calls
April 19, 2020Public safety telecommunicators are working anywhere from 10 to 14 hour shifts.
Read full articlePublic Safety Telecommunicators Man Phones Throughout Virus Scare
April 19, 2020The unsung heroes of the law enforcement world — the men and women who usually remain unseen as they direct…
Read full article[Video] Delaware County Volunteers Take Meals to Public Safety Telecommunicators
April 18, 2020Volunteers are making sure they are well fed while they work.
Read full articleBaldwin County (GA) Public Safety Telecommunicators on Front Line
April 18, 2020The volume of calls for EMS has increased.
Read full articleHeroes Behind the Headsets: Dyersburg 9‑1‑1
April 17, 2020When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.
Read full article‘We’re the First Line of Defense’: Public Safety Telecommunicators Handle Public, Responder Safety During Pandemic
April 17, 2020Emergency agencies have changed some response procedures due to health concerns.
Read full article‘We’re Part of It as Well’
April 17, 2020Public safety telecommunicators are facing a situation they’ve never had to face before: being a victim of the emergencies they’re…
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