"9-1-1"
Spot-on HELP; Ambulance Dispatch Stats Target Ways to Reduce Response Time
February 28, 2012To the untrained eye, the graph projected on the wall in Albuquerque Ambulance Service headquarters looks like a jumble of acronyms and multi-colored lines. To Kurt Krumperman, executive director of Albuquerque Ambulance Service, it looks like success.
Read full articleWash. 9-1-1 Call Prompts Investigation of Rehired Officer
February 24, 2012SPOKANE, Wash. — Another Spokane police officer is facing potential termination after using law enforcement resources to find the home address of a woman he’d met at a Spokane Valley bar, then showing up uninvited in the middle of the night. The woman called 9-1-1 and lodged a complaint.
Read full articleRochester, N.H., Officials Push Street Names for 9-1-1 Ease
February 23, 2012ROCHESTER, N.H. — While the end is in sight, the process could take another year or two to correct out-of-place addresses in the city.
Read full articleKansas Dispatchers Help Save Lives under Stress
February 22, 2012TOPEKA, Kan. — For dispatchers and their supervisors, their job comes down to one fact: People’s lives are in their hands. And while averaging more than 1,200 calls a day, there isn’t room for mistakes.
Read full articleUtah Man Ties up 9-1-1 Line, Wants Ride Home from Walmart
February 22, 2012SALT LAKE CITY, Utah — The man ordered dispatchers to send an officer to drive him home.
Read full articleMitigating the Damage from Mistakes: Four Tips
February 20, 2012As much as we strive for perfection in the public safety field, at times we will stumble and make a…
Read full articleKanawha County Commission President Kent Carper Wants 9-1-1 Recording Rules Eased
February 15, 2012Kanawha County Commission President Kent Carper wants state lawmakers to open up the rules regarding the release of 911 tapes.
Read full articleDispatcher Turned Assemblywoman Seeks 9-1-1 Privacy Through Bill
February 15, 2012Legislation that would keep emergency 911 dispatch calls from being spread through traditional or online media has been introduced by Assemblywoman Norma Torres, D-Chino.
Read full articleDispatcher Calls His Handling of Powell 9-1-1 Call ‘Clumsy’
February 15, 2012The 9-1-1 dispatcher who took a social worker’s emergency call just before Josh Powell killed his sons and himself in an explosive house fire Sunday said he didn’t recognize “the lethal quality” of the call.
Read full articleFlorida Couple Arrested for Marijuana after 9-1-1 Hang-Up Call
February 15, 2012A 911 hang-up call ended with deputies arresting a San Carlos Park couple after finding a bag of marijuana next to an assault rifle, according to the Lee County Sheriff’s Office.
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