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"9-1-1"

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Industry

Franklin 9-1-1 Calls Increase in 2011

February 15, 2012

Franklin County dispatchers have answered between 11,000 and 14,000 more calls than last year thanks to significant increases in burglaries, thefts and the added building security checks those crimes create, authorities said.

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Industry

San Pablo Woman Arrested after Police Say She Called 9-1-1 More Than 3,000 Times in Four Months

February 9, 2012

SAN PABLO — A serial 911 caller went to jail this week, after police said she dialed for emergency help more than 3,000 times since September.

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Industry

Spokane 9-1-1 Calltaker Broke Protocol on Handling of Hang-up Call from Murder Victim

February 9, 2012

Spokane county officials said an investigation into the December homicide of a Deer Park woman revealed a call to the 911 communications center from the victim’s cellphone was not forwarded to the Spokane County Sheriff’s Office for investigation, a breach of protocol that has prompted a review of the center’s procedures.

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Industry

LESA Statement about Powell 9-1-1 Calls

February 9, 2012

Things that we now know about this evil tragedy are not always so clear to those involved in the initial moments. What happened with this call first comes to us blindly on the other side of a phone; it is only in hindsight that we see things that are not apparent to the call takers.

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Industry

Sheriff Unhappy with Dispatcher in Powell Case

February 9, 2012

A 9-1-1 recording reveals a social worker’s urgent attempts over more than six minutes to get a dispatcher to send deputies after Josh Powell locked himself and his two sons in his home.

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Product & Service Announcements

Now Accepting Nominations for the 9-1-1 Honors Gala

February 8, 2012

Nominations are now being accepted to for the 2012 9-1-1 Honor Awards to honor heroes and leaders in 9-1-1. The…

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Industry

Dispatch or Be Dispatched? Wisconsin City Considers Value of Joint Communications

January 23, 2012

New Berlin – In search of potential savings, both in terms of operational and capital costs, the city has hired a consultant to look into whether New Berlin might be better off if the Waukesha Communications Center answered fire and police calls.

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Industry

Cascade 9-1-1 Service Temporarily Out

January 23, 2012

Telegraph Herald (Dubuque, IA) CASCADE, Iowa – 911 service in the Cascade area was out temporarily Wednesday afternoon. Officials from…

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Industry

Colo. Girl Escapes Apparent Kidnapper, Calls 9-1-1

January 23, 2012

DENVER (AP) – A missing 9-year-old girl escaped from an apparent kidnapper and called 9-1-1 herself from a convenience store in Colorado Springs on Friday.

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Industry

Tennessee: 9-1-1 Fee Lawsuit Adds Allegations

January 23, 2012

Lawyers for Hamilton County 911 have added new allegations and another county to a federal lawsuit against AT&T/BellSouth that seeks a decade’s worth of unpaid fees. The fees could total between $4.5 million and $9 million for Hamilton County 911.

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