"9-1-1"
Fire Chief: Don’t Be Shy about Calling 9-1-1
January 19, 2012After years of teaching children not to make frivolous 911 calls, Chief Goodale said, “Maybe we’re at a point now where it’s appropriate to (teach people to) call 911.”
Read full articleDispatchers Seek Suit Dismissals in Boy’s 9-1-1 Call
January 11, 2012Detroit – The Michigan Supreme Court will hear arguments next week from two city emergency dispatchers seeking dismissal of lawsuits against them for treating as a prank a 5-year-old’s call about his mother’s collapse from a fatal heart attack.
Robert Turner dialed 911 twice Feb. 20, 2006, and both calls were logged by dispatchers as pranks.
Hi-Tech 9-1-1 Call Center
January 11, 2012It took three years longer than planned, but New York City has finally integrated emergency police, fire and medical calls at a single location that can instantly display a caller’s location on a map, Mayor Bloomberg announced.
Read full article9-1-1 Center Training 8 New Workers
January 11, 2012Eight new 911 Center employees began training Monday, another step toward easing the pressure that has beleaguered the center for months. The new employees will complete five weeks of training followed by several weeks of shadowing experienced dispatchers and call-takers, said Terry Baxter, interim director of the newly created 911 Public Safety Communication Department.
Read full articleNYC’s New 9-1-1 Call Center Adopts Sept. 11 Changes
January 6, 2012NEW YORK (AP) — The city’s 911 operators are now able to give callers details about emergency events, reversing what the Sept. 11 Commission determined were flaws in a system that a decade ago denied people inside the burning World Trade Center potentially lifesaving information, officials said Thursday.
Read full articleMandated Telecommunicator Training Takes Effect in Florida
January 5, 2012Here in Florida, one of the biggest changes that will be happening for the public safety telecommunicator is state-mandated standardized training (also known as the Denise Amber Lee Bill). Effective Oct. 1, 2012, all public safety telecommunicators must be state certified. It also calls for continuing education with recertification every two years.
Read full articleWoman Asks Dispatcher for Permission to Shoot Intruder
January 4, 2012BLANCHARD, Okla. (AP) — Authorities don’t plan to file charges against an Oklahoma woman who fatally shot a New Year’s…
Read full articleMixup Caused Dispatch Worries
January 3, 2012A high-profile murder and suicide earlier this year in Winslow highlighted concern among police officials that emergency responders could be dispatched to wrong street addresses.
Read full articlePup’s Ordeal Gives Police an Atypical Sting Operation
January 2, 2012Sharon O’Neil didn’t know quite what to do Thursday afternoon when her Cavalier King Charles Spaniel was cowering in pain under a bush after he stepped on the stinging invertebrate. He was unable to walk home and O’Neil found herself without a ride to Island Animal Hospital.
Read full articleCentral 9-1-1 Not Urgent to Some
January 2, 2012Public-safety officials and regional planners are looking at creating a single emergency communications center that will serve nine Greater Lowell communities, potentially saving each tens of thousands of dollars.
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