"9-1-1"
Waiting for 9-1-1 Help
September 15, 2011911, do you need police, fire or medical? The sometimes-long wait to hear those words from an emergency operator has Tulsa residents complaining. “It’s a public safety issue,” Council Chairwoman Maria Barnes said.
Read full articleHelp Sent to Silent 9-1-1 Call, Life Saved
September 15, 2011A 9-1-1 call came into the emergency communications center in Montgomery County Tuesday afternoon, Sept. 13, but the caller could…
Read full articleNational Workshop on 9-1-1 Overload: Oct. 4-5
September 15, 2011Emergency communicators—professionals representing the first connection to emergency response—do all they can with available resources to answer every call at the moment the public reaches out for their help. Unfortunately, 9-1-1 overload sometimes makes it difficult for even the most well-equipped, well-staffed PSAP to keep up with high call volume.
Read full article9-1-1 Communications Problem Cited in Nebraska Fire
September 7, 2011LIBERTY, Neb. (AP) — A southern Nebraska man whose house and garage were extensively burned says his cellphone call to…
Read full articleArk. Man in Plane Spots His Home Being Burglarized
September 6, 2011An Arkansas man who wanted to capture aerial photos of his home during his first plane ride instead helped catch two men burglarizing it.
Read full articleCity of Alamogordo (N.M.), County to Keep PSAPs
August 11, 2011ALAMOGORDO, N.M. — During its regular meeting Tuesday, the Alamogordo City Commission reconsidered a proposal from the New Mexico Department of Finance and Administration to resolve the PSAP consolidation issue, a point of contention between local officials and the state for nearly a decade.
Read full articlePower Outage in San Bernardino (Calif.) Temporarily Disables Emergency Communications
August 11, 2011SAN BERNARDINO, Calif. — A failed transformer knocked out power to 15,134 homes and businesses in and around the downtown area Wednesday, trapping people in elevators and temporarily shutting down emergency communication systems. People began calling 9-1-1 shortly before noon about the outage, but some of the calls didn’t come through right away, despite city departments having backup generators.
Read full articlePa. Dispatcher Coaches Man as Wife Gives Birth in Parking Lot
August 11, 2011GREENSBURG, Pa. — Bill Hazlett, an emergency services dispatcher for 14 years, received the call at about 6:15 a.m. from a “frantic” Rick Harmon. “He was very excited,” Hazlett said. “The baby was already on its way out.”
Read full articleKanawha (W.Va.) 9-1-1 Dispatcher Marks 30 Years on Call
August 10, 2011KANAWHA COUNTY, W.Va. — Kanawha County’s emergency dispatch system has undergone many changes over the past three decades, but one thing has remained the same. Toni Wallace has been at her station. Wallace, 53, of South Charleston began her career with the Montgomery Police Department in 1977. But in 1981 she moved to the Kanawha County Emergency Dispatch Center in the courthouse.
Read full articleOhio Shooting Rampage 9-1-1 Calls Released
August 10, 2011The shootings left eight dead, including the 11-year-old boy who sought shelter, and the gunman, identified by police as 51-year-old Michael Hance. Dispatchers on the calls are heard calming residents and urging them to protect themselves.
Read full article