"apco 2021"
Health and Wellness for a Communications Center
August 16, 2021During this session, Anessa Westmoreland and Megan Etheridge discussed stress, burnout, peer support, stigma and self-care.
Read full articleAI—Friend or Foe of Public Safety?
August 16, 2021This session made a compelling argument for the integration of Assistive AI into the ECC.
Read full articleAPCO 2021: First General Business Session
August 15, 2021The First General Business Session concluded the first day of APCO’s 87th annual conference & expo, APCO 2021, in San Antonio, Texas.
Read full articleSuper Sleuthing in Dispatch
August 15, 2021The “Super Sleuthing in Dispatch” session presented by Zachary Dykes had two objectives: To share free, online resources available to those searching for information not typically available in the ECC; and to provide an outlet for attendees to exchange information beyond that covered in the presentation.
Read full articleNashville Christmas Bombing: Lessons Learned
August 15, 2021In his presentation, Stephen P. Martini summarized the impact to his department from the explosion Christmas morning in Nashville and in subsequent days, the challenges they faced and worked to overcome, and the continuity conversations they are engaged in for the future.
Read full articlePathways to Leadership: APCO’s Registered Public Safety Leadership Program
August 15, 2021The RPL program was the first of its kind in the industry, and the class was hosted to give further information on the program, the overall concept of the courses, the training provided within those courses, and the commitment expectation for students.
Read full articleMentoring Tomorrows 9-1-1 Leaders
August 15, 2021This session was created after working to overhaul their center and its views on training the next level of dispatchers to someday be the next supervisors of their center.
Read full articleCreating Change in Dispatch: Motivational Interviewing for 9-1-1 Leaders
August 15, 2021Stephen James Johnson led an engaging afternoon presentation on change management using the technique of motivational interviewing.
Read full articleSan Antonio Hosts APCO 2021
August 9, 2021Located in south-central Texas, where Interstate 10 meets Interstate 35, San Antonio is a city of 1.5 million, rich with history and culture. The popular tourist destination in Bexar (pronounced “bear”) County offers various restaurants, shops, amusement parks, live music, theater and outdoor activities.
Read full articleAPCO Membership to Consider a Bylaws Amendment
August 6, 2021At the 2021 Membership Quorum, the voting membership of APCO International will consider a proposal that adds Chapter offices of Treasurer and Secretary to a list of leadership positions within APCO that may only be held by voting-eligible members.
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