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"Best Practices"

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APCO

APCO Seeks Comments on Draft Standard Best Practices for PSAPs When Processing Vehicle Telematics Calls from Telematics Service Providers

August 12, 2015

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments on a Candidate American National Standard…

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Technology

Telephony Denial of Services (TDOS) to Public Safety Communications Phone Service

March 28, 2013

Information continues to be received from multiple jurisdictions indicating the existence of ongoing attacks targeting the telephone systems of public sector entities. Over 200 such attacks have been identified to date. The perpetrators of the attack launched numerous phone calls against the target telephone network, tying up the system and preventing the agency from receiving legitimate calls. This type of attack is referred to as a TDoS or Telephony Denial of Service Attack.

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Product & Service Announcements

APCO Files Project Initiation Notifications with American National Standards Institute

March 11, 2013

The Association of Public-Safety Communications Officials (APCO) International filed a Project Initiation Notification for Candidate APCO ANS 1.114.1-201x, APCO Recommended Best Practices for PSAPs When Processing Vehicle Telematics Calls from Telematics Service Providers and Candidate APCO ANS 1.113.1-201x, Public Safety Communications Call Handling Process.

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