"Call Center Design"
New 9-1-1 Center Off the Table
April 18, 2011Memphis — Plans for a high-tech new countywide 9-1-1 operations center near Shelby Farms are on hold because the city of Memphis didn’t include funds for the project in its proposed budget this year.
Read full articleCity’s Crisis Center a Fortified ‘Bubble’
March 30, 2011Palm Beach Gardens, Fla. — The city’s new Emergency Operations Center — with a backup system to power the windowless building for six days and a police dispatch station for three north county cities — is scheduled to open the first week of May.
Read full articleChico Dispatchers Out of “the Bunker,” into the Light
March 17, 2011Chico, Calif. — Police said they met their deadline this week to complete a $175,000 relocation of their emergency 9-1-1 dispatch center to a former police station classroom. The new setting offers about twice as much space and natural lighting from windows big advantages over the former dispatch center, a dark, cramped space in the middle of the building on Humboldt Road that some referred to as “the bunker.”
Read full articleChico Police Begin Move into New Dispatch Center
March 10, 2011Chico, Calif. — Police are hoping things go smoothly when they begin moving their 9-1-1 communications center out of a dark, cramped space in the middle of their building on Humboldt Road to a bright and airy room nearly twice as large.
Read full articleMarion County, Tenn., to Build New 9-1-1 Center
March 10, 2011Jasper, Tenn. — When the Marion County Sheriff’s Office took over the dispatching duties for all the municipalities in the county, officials said they knew they eventually would have to expand the existing 911 facilities.
Read full articleDesign Alliance & Architects Design Group Selected for City of Johnston Public Safety Facility Needs Assessment and Conceptual Design
March 3, 2011Johnston, Iowa — Design Alliance and Architects Design Group were recently selected for programming the new City of Johnston Public Safety Facility. ADG’s responsibilities will include development of a spatial needs assessment, master planning, and conceptual design, with Design Alliance supporting those tasks as well as overseeing site evaluation and cost estimating.
Read full articleArchitects Design Group Designs New Greene County/Springfield Public Safety Center
January 13, 2011Springfield, MO (January 12, 2011) – Architects Design Group (ADG), in association with local architect Pellham Phillips Architects & Engineers,…
Read full articleFrom Dungeon to Daylight
November 11, 2010In August, telecommuicators in the city of Santa Clara, Calif., got a new space to call home, an upgrade from an underground bunker with no natural daylight. The addition to the Santa Clara Police Department Headquarters includes the new comm center, and a community meeting and training room.
Read full articleCounty Board Orders Design of 9-1-1 Comm Center on Split Vote
July 22, 2010A special meeting called by the County Board was meant as a final recap of pending two-way radio needs and as a chance for the public to present options or alternatives on the proposed network improvements.
Read full articleResponding to Growth
July 16, 2010Attending this year’s APCO conference in Houston? On Monday, Aug. 2 at 2 p.m., attendees will have the opportunity to tour the Cypress Creek EMS Comm Center. Here is a sneak peak of what this state-of-the-art comm center has to offer.
Read full article