"Dispatch"
Upgrade to New World ‘makes us better, faster and smarter’
January 19, 2015An initiative will provide a software upgrade for an outdated computer platform used for dispatch, as well as in patrol cars and in jail records management.
Read full articleDeSoto County (Tenn.) Expects Updated 911 System Next Fall
December 30, 2014The replacement is timely for a radio system dating back to 1991.
Read full articleWill County (Ill.) to Offer Texting 9-1-1 Service
December 22, 2014The program will be rolled out gradually, with Will County’s hearing-impaired being served first.
Read full articleTenn. Assembly Passes Uniform 9-1-1 Surcharge
December 16, 2014Surcharge to support 9-1-1 dispatch system upgrades.
Read full articleAmy Lovell: An Award-Winning Chicago Dispatcher Whose Role Serves To Inspire Others
December 4, 2014Lovell credits success to diverse skill set and love for the job.
Read full articleNew Era Begins for Emergency Calls in Dudley (Mass.)
November 26, 2014It’s been nearly a year since Webster and Dudley sealed the agreement that formed the SWCCC, a regional emergency dispatch center.
Read full article9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcountry Rescues
November 24, 2014Viewing the scale and topography drives home importance of location specificity and call details.
Read full articleAZ Research Shows 9-1-1 Dispatchers Giving CPR Instruction Saves Lives
November 18, 2014Guidelines for bystanders before responders arrive cited at Heart Association meeting.
Read full articleCarolyn Light’s range of skills promote effective dispatching
November 12, 2014“Not everybody can do it. It’s not a job for everybody.”
Read full articleWeber Area 9-1-1 to Host a Spillman System for Multi-County Data Sharing
October 30, 2014After a competitive Request for Proposal (RFP) process, the Weber Area Dispatch 911 and Emergency Services District (Weber Area 911) in Utah has chosen Spillman Technologies for their Computer-Aided Dispatch (CAD), Records Management System (RMS), Jail Management Systems and mobile software.
Read full article