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Industry

Asnuntuck Community College Launches Public Safety Dispatch Program

September 9, 2014

Asnuntuck Community College (ACC) has launched the Public Safety Dispatch & Continuing Dispatch Education (PSD & CDE) Program to ultimately yield a large pool of professionals in Connecticut with expertise in this area of public safety telecommunications.

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Operations

Telecommunicator’s Dedication Shines in Wake of Tornado

April 24, 2014

9-1-1 telecommunicator Katrina Gutwein learned her house was damaged by a tornado, and still kept working for nearly two hours.

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Product & Service Announcements

Zetron’s New Dispatch Portal Will Link 47 Comm Centers across Japan

February 26, 2014

Zetron’s new MAX Dispatch Portal is being deployed at 47 communication centers for a company in Japan. The project demonstrates how the Portal can be used to support and unify the large-scale deployment of multiple MAX Dispatch systems for a single, geographically diverse organization.

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Operations

With Study Delayed, EMS Change in Limbo

May 1, 2013

In a move that may head off a legal battle, Pinellas County officials are set to delay a controversial change to the county’s 911 medical-emergency system until at least the middle of July.

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Industry

Connecticut: 9-1-1 Upgrade Centralizes Dispatch

March 11, 2013

The new update was more difficult because it had to be done while the room was still functioning as a 9-1-1center.

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Technology

Pinellas County, Fla., Improves Fire Station Alerting

January 24, 2013

Being awakened in the middle of a deep sleep by an urgent fire station alerting tone is never fun. But research indicates it could have serious effects on firefighters’ health, too. Although alerting is a necessary component of fire station life, one county is exploring ways it can be customized so that crews are only woken or notified when they’re truly needed to respond.

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Industry

Ohio: New Dispatching Service Totals Decrease for Most

November 20, 2012

Renewal contracts for dispatching services were sent out last week to villages, townships and fire district boards currently receiving those services from the Justice Center Communications Center.

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Industry

Indiana 9-1-1 Center Will Need $1 Million Phone System for City-County Dispatch

August 23, 2012

Fort Wayne and Allen County’s new $17 million emergency dispatch system will also need a new $1 million phone system — all while a deadline looms to find a new location for the department.

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Industry

South Bend (Ind.) Police Dispatch Center May Get Updated Equipment

August 22, 2012

Madeline Buckley, South Bend Tribune SOUTH BEND, Ind. — After touring the police department’s communications center for its Monday meeting,…

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Industry

9-1-1 Upgrade in the Works in Ohio County

August 22, 2012

Josh Jarman, The Columbus Dispatch – A technology upgrade planned for the Franklin County 911 dispatch center will lay the…

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