VoIP Phone Provider Cited for Failing to Provide 9-1-1 Services

Interconnected VoIP providers must make E9-1-1 an included feature of their service, not an option. The FCC clarified its rules in a citation issued to Vantage Communications Oct. 27. According to the citation, Vantage Communications has been failing to provide fully compliant 9-1-1 service, violating 47 C.F.R. §9.5(b).