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"Frequent Flyers"
Operations
Finding a Solution to 9-1-1 Frequent Fliers
April 24, 2014Officials in Chesapeake (Va.) are testing a plan to reduce habitual callers to 9-1-1 who are not in an emergency medical crisis.
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Industry
Chronic 9-1-1 Callers to Get Aid from ‘Community Paramedics’
October 31, 2012In hopes of giving better care and saving money, the Honolulu Emergency Services Department will begin deploying “community paramedics” to help people who call 911 so often that they are on a first-name basis with the dispatchers. The Emergency Services Department has been meeting with community partners to develop the program, including the Queen’s Medical Center, the University of Hawaii Medical School, social service and homeless shelter providers.
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