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Industry
9-1-1 System Adds Automated Message to Discourage Hang-Ups
September 12, 2014Emergency call takers are hoping that a new automated message on the Colorado Springs 911 system will keep callers on the line when they do not receive an immediate response.
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Industry
Accident or Emergency? Local Dispatchers Take Nearly 30,000 Unverified 9-1-1 Calls Per Year
July 9, 20129-1-1 hang ups and misdials accounted for about 8 percent of 9-1-1 calls to both the Collier and Lee sheriff’s offices and about 10 percent to Naples police.
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