"Mental Health"
Think Tank: What’s in an Attitude?
August 7, 2022Intentionally working to change our self-talk can make a big difference in one’s quality of life at home and at work.
Read full articleStress Continues to Plague Telecommunicators
July 2, 2020In the course of your responsibilities as a 9-1-1 call taker or emergency dispatcher, have you ever experienced physical or emotional effects such as a fast heart rate, clammy palms, thinking about calls after work, trouble sleeping, or avoiding calls or friends? Have you found yourself wondering in silence if your coworkers are feeling the same way?
Read full articleChoices: Public Safety Telecommunicators Must Support Each Other
July 14, 2012I was on a social network site for 9-1-1 professionals yesterday and came across a posting by an unhappy dispatcher….
Read full articleExperts Say Recent Deaths of Mentally Ill Highlight Need for Police Officer Training
July 10, 2012Deadly encounters between law enforcement officers and persons suffering from mental illness are not a new phenomenon. … Calling the police is sometimes the worst thing someone can do when dealing with a mentally ill person, according to Dave Meyer, a professor in the Institute of Psychiatry, Law and the Behavioral Sciences at the USC Keck School of Medicine.
Read full articleThe Guilt Factor
March 17, 2011Although communications technologies that help people stay connected to the workplace are often seen as a way to balance work and family life, a new study in the March issue of the Journal of Health and Social Behavior suggests there may be a downside to using these technologies for workers’ health—and these effects seem to differ for women and men.
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