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"NG9-1-1"

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Industry

New 9-1-1 Center Sold by Mistake

November 8, 2011

Russell Carpenter, 76, of Sutton, thought he was getting a pretty good deal when he purchased a 6.5-acre property for about $3,100 at the Braxton County tax sale. Little did the retired construction supervisor realize that the property was in fact owned by the county commission and was the site of the Braxton County 911 Center/EMS and represented an approximately $1.5 million investment by the county.

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Industry

911 Pick Pledges to Fix Morale, Service

November 8, 2011

Mayor Vincent C. Gray’s pick to lead the agency that handles 911 emergency calls and 311 service requests says she will improve morale “from the bottom up” and work to make sure emergency calls from Northwest do not end up at dispatch centers in Maryland.

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Product & Service Announcements

Denise Amber Lee Foundation Director Nominated for NG9-1-1 Institute Board Position

October 18, 2011

The Denise Amber Lee Foundation announced that Director David Garofalo Sr. has been nominated to serve a two-year term with the NG911 Institute in Washington, DC. David has been nominated for the “Public Safety Membership At-Large” position.

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Government

Public Safety and Homeland Security Bureau Announces Comment and Reply Comment Dates for the Notice of Proposed Rulemaking in the Next Generation 911 Proceeding

October 13, 2011

On September 22, 2011, the Federal Communications Commission adopted a Notice of Proposed Rulemaking in the Next Generation 911 (NG911) proceeding. The NG911 NPRM sought comment on a number of issues related to accelerating the development and deployment of NG911 technology that will enable the public to send emergency communications to 911 Public Safety Answering Points (PSAPs) via text, photos, videos, and data and enhance the information available to PSAPs and first responders for assessing and responding to emergencies. The NG911 NPRM set deadlines for filing comments and reply comments at 60 and 90 days after publication in the Federal Register.

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Product & Service Announcements

NICE and Intrado Announce Expansion of Their Partnership with a Value Added Distributor Agreement and Integration of NG9-1-1 Solutions

October 11, 2011

NICE Systems Ltd. (NASDAQ: NICE) today announced that it has expanded its partnership with Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, by entering into a distribution agreement with Intrado’s call handling business.

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Product & Service Announcements

Intrado Supports FCC Next-Generation 9-1-1 Notice of Proposed Rulemaking

October 5, 2011

LONGMONT, Colo., Oct 05, 2011 (BUSINESS WIRE) — On September 22, 2011, the Federal Communications Commission (FCC) held an open meeting during which the framework for, and acceleration of, next-generation 9-1-1 (NG9-1-1) development and deployment was discussed. As expected, the FCC adopted a Notice of Proposed Rulemaking seeking comment on, among other topics, NG9-1-1 technology that will enable the public to send emergency communications to public safety answering points (PSAPs) via text, photos, videos and data.

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Product & Service Announcements

Intrado Reaches Next-Generation 9-1-1 Milestone

September 28, 2011

LONGMONT, Colo., Sept. 22, 2011 — Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, reached a milestone this week with over 300 next-generation 9-1-1 (NG9-1-1) systems either deployed or in progress. Long a leader in public safety communications, the company has been driving the adoption of NG9-1-1 technology for the past several years.

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Industry

Got an emergency?; Txt 911

September 27, 2011

In August, the Durham Emergency Communications Center became the second 9-1-1 center to use the text-to-9-1-1 program. Only Verizon Wireless customers in Durham can send messages during the six-month trial.

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Government

Eshoo Pushes Funding Bill so 9-1-1 Dispatchers Can Accept Photos, Videos & Text Messages

August 4, 2011

Someday soon, a person whose house is being robbed will be able to text 911 for help while hiding inside a closet or send police dispatchers a cellphone video of the thief driving away. As a group of Peninsula cities are moving to implement “Next-Generation 9-1-1” systems that allow emergency dispatch centers to accept photos, videos and text messages that have become standard fare for many cellphone users, Rep. Anna Eshoo is working to advance the systems on a national level.

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Operations

NG9-1-1: Incident Information Sharing & Standardized Type Codes

August 2, 2011

APCO International and NENA continue working together to develop an XML standard for incident information sharing in a Next Generation 9-1-1 environment. The product of this effort will be called the Emergency Incident Data Document (EIDD). During EIDD discussions, members of the workgroup realized that to efficiently share incident information, the receiving agency must be able to easily understand the type of incident being shared.

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