"NG9-1-1"
NENA Executive Board Approves i3 Standard
June 17, 2011June, 16, 2011 — The National Emergency Number Association announced that its Executive Board formally approved an end-state architectural vision for Next Generation 9-1-1, along with a number of directives for additional Technical Development review.
Read full articleWireless Device Challenges
June 13, 20119-1-1 technologies have evolved immensely, and the technology continues to develop faster than PSAPs can implement changes. In 1986 when I began my career, our agency had no CAD system or 9-1-1 trunk lines, and there was no such thing as a cell phone. Fast forward to 2011. PSAPs have had to make leaps and bounds into new technologies, and telecommunicators have had to adjust by leveraging resources and new equipment and with some creative thinking.
Read full articleManaging Your Own Emergency
June 2, 2011In a world where technology affects almost everything we do, we must ask how it’s improving our lives and creating challenges. Next Generation 9-1-1 (NG9-1-1) and IP-based emergency communications will eventually allow us to process calls more effectively, receive vast amounts of data and share functions between PSAPs. But NG9-1-1 does not provide a venue for setting realistic expectations for a public that may already rely too heavily on technology.
Read full articleWhat ‘Location’ Means
May 12, 2011Discussions on Next Generation 9-1-1 often include the topic of location. Many aspects must be considered to ensure we’re all on the same page with regard to what location truly means. The increase in multi-line phone system, mobile device and Voice over Internet Protocol usage has made 9-1-1 location acquisition much more complex. In this article, we’ll review the basics of Enhanced 9-1-1 location, and issues currently creating confusion, which may continue with NG9-1-1 if not addressed.
Read full articlePublic Safety Technology Leaders Announce Unprecedented Support for NENA Next Generation 9-1-1 Architecture Interface Standard known as i3
April 29, 2011Arlington, Va., April 28, 2011—Today, eight leading vendors providing application and network functionality for public safety announced unprecedented collaboration in…
Read full articleIntrado & AristaTek Partner to Enhance Public Safety by Providing Hazardous Materials & Explosives Information to 9-1-1 Centers
April 29, 2011Longmont, Colo., April 26, 2011 — Intrado Inc., a leading provider of 9-1-1 technology solutions, today announced that it is teaming with AristaTek, Inc. to provide 9-1-1 centers with critical information that will enable first responders to better protect themselves, the public and property during hazmat and improvised explosive device (IED) incidents.
Read full articleDelaware County, Ohio, Delaware County, Ohio, Upgrades Call-Processing Solution
April 13, 2011Temecula, Calif., April 11, 2011: The Delaware County, Ohio, Office of Emergency Services Communications Center (DELCOMM) has upgraded its existing…
Read full articleVerint Supports NG9-1-1 with Enhancements to Multimedia Public Safety Solution
April 6, 2011Impact 360 for Public Safety Powered by Audiolog Features Robust Recording and Incident Reconstruction and Analysis, Along with Enhancements to Improve Response Time, Advance Performance and Reduce Liability
Read full articleEmergency Access Advisory Committee Releases National Survey to Learn About Emergency Calling by Individuals with Disabilities
March 17, 2011The FCC launched an online national survey of individuals with disabilities to determine the most effective and efficient technologies and methods by which to enable their access to emergency services. The results of the survey will inform the Advisory Committee as it develops recommendations to implement such technologies and methods in a Next Generation 9-1-1 system that will be capable of receiving emergency calls via video, text and voice.
Read full articleThe NG9-1-1 Learning Curve
March 10, 2011Trying to master all the Next Generation 9-1-1 technological complexities is simply unrealistic. It may be more helpful for 9-1-1 officials to accept the complexities and try to understand why our new 9-1-1 systems can’t be viewed in the same straightforward manner as the past system. This understanding will provide a foundation for determining the type of technical, subject matter expertise 9-1-1 authorities and PSAP managers must have access to when drafting requirements for an NG9-1-1 system in their region.
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