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"NG9-1-1"

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Operations

NG9-1-1 Technology Implementation: Assessing Operational Impact

December 9, 2010

As PSAPs and 9-1-1 authorities draft technical requirements for implementing next generation networks, they must also assess how these changes will affect existing systems their personnel interact with. Technical changes, even if minor, may require modifications to operational procedures, staffing levels and training.

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Industry

FCC Says PSAPs Must Be Able to Receive 9-1-1 Texts

November 23, 2010

“It’s time to bring 9-1-1 into the digital age,” Federal Communications Commission Chairman Julius Genachowski said on Nov. 23 to public safety officials at the Arlington County Emergency Center in Arlington, Va. Genachowski announced that in December he will launch a proceeding, as recommended in the National Broadband Plan, to get public input on how to transition the current system to broadband-enabled, Next Generation 9-1-1.

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Product & Service Announcements

Intrado & Prepared Response Announce Next Generation 9-1-1 Partnership

November 11, 2010

Longmont, Colo. — A school is on lock-down as a person with a gun roams inside. Floor plans, aerial imagery…

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Technology

Shared Resources

November 11, 2010

Houston-area leaders realized they would benefit from sharing a broadband infrastructure, sites for towers and other equipment for an IP and microwave emergency network if the Greater Harris County 9-1-1 Emergency Network, the city of Houston and Harris County combined their plans.

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Operations

NG9-1-1: Technology Implementation

November 10, 2010

Next Generation 9-1-1 (NG9-1-1) systems will allow stakeholders to incorporate new technologies and information sharing methods into their architecture, but it’s important to understand that not all NG9-1-1 systems are equal. Before agencies draft their proposals to implement NG9-1-1, it’s important to keep the technology cart behind the horse by using the core principles of project management.

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Product & Service Announcements

Intrado & Charlotte County, Fla., Team to Launch Next-Generation 9-1-1 Services Network

October 19, 2010

Longmont, Colo. — The emergency services network supporting more than 165,000 residents in southwest Florida is now one of the…

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Product & Service Announcements

White Paper Questions Reliability of ‘Texting 9-1-1’

October 12, 2010

4G Americas has published a white paper that provides a technical and practical analysis of SMS as a means to contact 9-1-1 Emergency Services.

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Product & Service Announcements

PlantCML NG9-1-1 Call Processing Solution Successfully Deployed at Washington City Dept. of Emergency Services

October 12, 2010

Temecula, Calif. — The Washington County, Md., Department of Emergency Services (DES) recently upgraded the 9-1-1 equipment in its emergency…

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Technology

NENA i3 Standard Available for Review

October 12, 2010

NENA Technical Standard Document on Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 NENA 08-003, Version 1, Sept. 30, 2010, is available for the 45 Calendar Day Public Review and Comment. The comment period ends Wednesday, Nov. 17 at 5PM ET.

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Operations

NG9-1-1: Managing & Displaying Information

September 21, 2010

Earlier this summer, the APCO/NENA Human Machine Interface (HMI) and Display Requirements document for Next Generation 9-1-1 (NG9-1-1) was released for public review and comment. The lessons learned by HMI workgroup during the drafting process may assist those considering how NG9-1-1 will benefit and affect PSAP operations to organize their thoughts and planning.

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