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"Operations"

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Operations

Communicating: How Good Are We At It … Really?

May 8, 2013

“How good is the Communications Division at communicating, really?” This was the challenge presented to the Broomfield (Colo.) Police Communications Specialists in 2010 by the Department Support Services Bureau deputy chief.

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Operations

How to Avoid Divisiveness in the Comm Center

November 9, 2011

I have been talking about the “Us vs. Them” mentality between patrol and communications a lot lately. I was thinking…

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Industry

Waiting for 9-1-1 Help

September 15, 2011

911, do you need police, fire or medical? The sometimes-long wait to hear those words from an emergency operator has Tulsa residents complaining. “It’s a public safety issue,” Council Chairwoman Maria Barnes said.

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