FCC Takes Action to Ensure Reliability of Calls to 9-1-1 During Times of Emergency; Adopts Key Recommendations from Inquiry into Widespread 9-1-1 Failures During 2012 Derecho Storm

The Federal Communications Commission today proposed action to improve the reliability and resiliency of America’s 9-1-1 communications networks, especially during disasters, by ensuring that service providers implement vital best practices in network design, maintenance, and operation. The Commission also proposed amending its rules to clarify how service providers can more effectively and uniformly notify 9-1-1 call centers of communications outages and cooperate to restore service as quickly as possible.