"PSAP"
APCO Applauds FCC Action to Increase Reliability of the Nation’s 9-1-1 Call Centers
December 12, 2013The Federal Communications Commission (FCC) adopted an Order that builds upon lessons learned from recent 9-1-1 service outages and puts appropriate new mechanisms in place to improve the reliability and resiliency of 9-1-1 networks nationwide.
Read full articleSocial Media and Public Safety Communications—Jakarta Police Provide a New Approach
September 24, 2013A different approach for emergency communications center to utilizing social media to communicate with the community was found literally half-way around the world in Jakarta, Indonesia.
Read full articleUPDATED BULLETIN-TDoS Attacks
March 15, 2013As part of a coordinated federal response to Telephony Denial of Service (TDoS) attacks, APCO International is sharing the following…
Read full articleURGENT BULLETIN: Telephone Denial of Service Attacks Targeting PSAPs
March 13, 2013APCO International, working together with the Department of Homeland Security- National Coordinating Center for Communications – Cybersecurity and Communications, the…
Read full articleU.S. Capital Implements ASAP
December 21, 2012Washington DC’s Office of Unified Communications has gone live with the Automated Secure Alarm Protocol program, becoming the second largest PSAP to implement ASAP.
Read full articleNICE Announces Winners of 2012 PSAPs’ Finest Awards in Ceremony at APCO Conference
August 23, 2012NICE Systems today announced the winners of its 2012 PSAPs’ Finest Awards in a ceremony during the APCO International 78th Annual Conference & Expo.
Read full article9-1-1 & Bullying: Does It Happen in Your PSAP?
August 20, 2012On Sunday, Aug. 19, the APCO International’s 78th Annual Conference & Expo attendees had the opportunity to attend a session titled 9-1-1 & Bullying: Does it happen in your PSAP?, presented by Robin Tieman, RPL, and Laurie Wall.
Read full articleNew Mexico: Still No Money for PSAP from State
August 13, 2012Local public safety answering points are still not getting their funding from the state, and one Otero County commissioner gave a briefing on the PSAP issue near the end of the county’s work session last Wednesday.
Read full articleASAP to PSAP: CSAA Message Broker Goes Live
April 26, 2012The long awaited Message Broker server managed by the Central Station Alarm Association (CSAA) has become operational in the production environment.
Read full articleGreatCall Releases PSAP Training DVD for 5Star Urgent Response
October 26, 2011GreatCall has been working with both APCO and NENA the past several months to draft instructional information on their 5Star Urgent Response service. PSAPs should soon receive training DVDs from GreatCall that will explain this service and how we can work together to effectively handle an emergency call that originates from a 5Star Urgent Response™ device.
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