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"Public Safety Communications"

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Operations

Your Own Emergency

March 1, 2010

9-1-1 Telecommunicators are a special breed. They are trained to be the voice at the end of the phone that remains calm, cool and professional no matter what the call. But what happens when a call comes in that personally affects them? For two telecommunicators, that’s exactly what happened.

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Resources

Tapping into Federal Funds: Your Ultimate Grant Resource

March 1, 2010

Public safety communications centers hoping to improve infrastructure, upgrade equipment or add staff need access to funding outside the usual…

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Product & Service Announcements

Mesa PD’s Mobile RMS

February 1, 2010

The Mesa (Ariz.) Police Department implemented a new records management system with the goals of giving field officers access to current and reliable law enforcement records.

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Technology

LTE — ‘What Is It and Why Should I Care?’

February 1, 2010

Read about the background and the implications of LTE technology for public safety communications, and what communications professionals should know.

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Industry

9-1-1 Call of Duty

February 1, 2010

Hamilton Co., Ohio, telecommunicators got to great lengths to help a soldier abroad after his friend called 9-1-1 concerned.

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Technology

Hialeah, Fla., Gets New Center & CAD Upgrade

February 1, 2010

In October 2009, all this changed when the nearly 50 police and fire dispatchers and calltakers the City of Hialeah, Fla., merged into the city’s new comm center. Today, cross-trained on a new computer-aided dispatch (CAD) system, telecommunicators serve Hialeah’s citizens from a high-tech facility.

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Technology

Beyond the Web

February 1, 2010

Social media is morphing into new public safety applications, such as online traffic and incident control, sex offender locator and mapping, crime statistics and incident mapping.

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Technology

Narrowbanding: What’s Out There

January 1, 2010

UPDATED: With all the products available on the public safety communications market, it’s difficult to tell which ones are narrowband compliant. So we invited two-way radio manufacturers to identify which of their mobile and portable radio models, and base stations are compliant. This list can serve as a guide for public safety agencies, but always verify the compatibility of your radios with each manufacturer. Test equipment is also available.

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Technology

Narrowbanding: The Basics

January 1, 2010

The narrowbanding deadline is fast approaching. Now is the time to get started. If you’re not a member of APCO International, I suggest you consider membership.

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APCO

Book Review: Emergency Preparedness

January 1, 2010

This book provides public safety and emergency management practitioners at local and national levels with the background and tools needed to plan, design and carry out public disaster preparedness efforts.

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