"Public Information"
Alan Etter in the Spotlight
August 3, 2011When it comes to public information and public safety, Alan Etter is a familiar face in and around Washington, D.C.,…
Read full articleWebster Police Launch New Alert, Tip System
July 22, 2011Webster, Ma. — The Webster police department is launching the second generation of its Community Notification System, a new interactive way to keep the community connected and informed through opt-in e-mail, text message and web-published public safety alerts.
Read full articleGlendora PD Launches Website for Public to View 9-1-1 Responses
May 23, 2011Glendora, Calif. — From a computer, citizens can see all the crimes and incidents being reported to the Glendora police via a newly-launched feature on the Glendora Police Department’s website.
Read full articleExperience Through the Ranks
May 11, 2011In some police departments sworn officers — and even those of rank — are playing a key role in disseminating information, interacting with the media and also serving as their agency’s spokesperson. Capt. Paul Starks of the Montgomery County Maryland Police Department is a good example of someone filling this role.
Read full articleMark Brady Makes His Mark as PIO
April 7, 2011Throughout his 33 years with his agency, Mark Brady, public relations manager and public information officer for the Prince George’s County (Md.) Fire/EMS, has served his community well — as fire dispatcher for 17 years and now as the liaison between the department and the public.
Read full articleAPCO International Featured on Dr. Oz 9-1-1 Segment
March 17, 2011Daytona Beach, Fla. — Public safety communications association, APCO International, provided information for a segment on The Dr. Oz Show, “The Three Biggest Mistakes you Should Never Make When Calling 9-1-1.” The episode aired March 11, 2011 around the country. APCO International’s Board of Directors Representative, Gigi Smith, shared her expertise.
Read full articleUnconventional Ideas
January 13, 2011With more reliance on cellular and UHF radio communications, public safety organizations find themselves dependent on a modern technology infrastructure to support their inter- and intra-agency communications, and communications with the public. However, one major hurricane or winter storm could render most of the technology useless during the stage of the event that it’s needed the most. Here are six strategies to back up your agency’s communications.
Read full articleSeattle PD Dispatchers Tweet about Stolen Cars
December 2, 2010This week, the Seattle Police Department has begun using Twitter to disseminate information about stolen vehicles. The new protocol directly affects 9-1-1 center personnel, who have the task of tweeting the information.
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