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"Public Information"

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Operations

Alan Etter in the Spotlight

August 3, 2011

When it comes to public information and public safety, Alan Etter is a familiar face in and around Washington, D.C.,…

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Industry

Webster Police Launch New Alert, Tip System

July 22, 2011

Webster, Ma. — The Webster police department is launching the second generation of its Community Notification System, a new interactive way to keep the community connected and informed through opt-in e-mail, text message and web-published public safety alerts.

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Industry

Glendora PD Launches Website for Public to View 9-1-1 Responses

May 23, 2011

Glendora, Calif. — From a computer, citizens can see all the crimes and incidents being reported to the Glendora police via a newly-launched feature on the Glendora Police Department’s website.

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Industry

Experience Through the Ranks

May 11, 2011

In some police departments sworn officers — and even those of rank — are playing a key role in disseminating information, interacting with the media and also serving as their agency’s spokesperson. Capt. Paul Starks of the Montgomery County Maryland Police Department is a good example of someone filling this role.

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Industry

Mark Brady Makes His Mark as PIO

April 7, 2011

Throughout his 33 years with his agency, Mark Brady, public relations manager and public information officer for the Prince George’s County (Md.) Fire/EMS, has served his community well — as fire dispatcher for 17 years and now as the liaison between the department and the public.

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Industry

APCO International Featured on Dr. Oz 9-1-1 Segment

March 17, 2011

Daytona Beach, Fla. — Public safety communications association, APCO International, provided information for a segment on The Dr. Oz Show, “The Three Biggest Mistakes you Should Never Make When Calling 9-1-1.” The episode aired March 11, 2011 around the country. APCO International’s Board of Directors Representative, Gigi Smith, shared her expertise.

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Technology

Unconventional Ideas

January 13, 2011

With more reliance on cellular and UHF radio communications, public safety organizations find themselves dependent on a modern technology infrastructure to support their inter- and intra-agency communications, and communications with the public. However, one major hurricane or winter storm could render most of the technology useless during the stage of the event that it’s needed the most. Here are six strategies to back up your agency’s communications.

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Industry

Seattle PD Dispatchers Tweet about Stolen Cars

December 2, 2010

This week, the Seattle Police Department has begun using Twitter to disseminate information about stolen vehicles. The new protocol directly affects 9-1-1 center personnel, who have the task of tweeting the information.

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